Harsh called me after I signed up with another company and convinced me to switch to SPCA. The next day, I called him back to confirm, but I was a bit busy, so I completed the process online. I want...
Lasīt vairāk
CX
SPCA Pet Insurance
1 year ago
Hi there,
Thank you for sharing your experience on your recent contact with us. Our team of professionals are dedicated to providing the best customer service. It’s so nice to hear that Harsh helped to make your experience such a positive one.
Kind regards,
Scott
Hi Adrienne,
We are happy to hear that arranging your cover was made easy and we appreciate you taking the time to let us know about your experience.
Kind regards,
Alisa
Atsauksmes par produktu
Pirkuma datums: 13/09/2024
0
Dalīties
LD
Lekisha Anisha Dayal
Verificēja Feefo
auckland
1 year ago
Ko Lekisha Anisha Dayal teica par SPCA Pet Insurance:
Simone was very helpful and polite, loved the information she provided.
CX
SPCA Pet Insurance
1 year ago
Hi Lekisha,
It is great to hear of the service that you received when speaking with Simone and that you have been left feeling informed of your cover.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Scott
Hi Morgan,
Thank you for taking the time to share your review with us. Please don't hesitate to reach out if you would like to discuss your policy in the future.
Kind regards,
Scott
Was very useful information I was given without being pushy
CX
SPCA Pet Insurance
1 year ago
Hi there,
It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Scott
Amazing. The service and person I spoke with was the best Ive experienced before.
CX
SPCA Pet Insurance
1 year ago
Hi Cecilia,
It is Fantastic to hear about your satisfaction regarding your interaction with our team member. Thank you so much for sharing your kind words, we really appreciate it.
Kind regards,
Scott
Atsauksmes par produktu
Pirkuma datums: 02/09/2024
0
Dalīties
MS
Mark Kenneth Sisam
Verificēja Feefo
Auckland
1 year ago
Ko Mark Kenneth Sisam teica par SPCA Pet Insurance:
excellent
CX
SPCA Pet Insurance
1 year ago
Hi Mark,
Thank you for taking the time to share your review with us. Please don't hesitate to reach out if you would like to discuss your policy in the future.
Kind regards,
Scott
Atsauksmes par produktu
Pirkuma datums: 02/09/2024
0
Dalīties
MA
Michael Allan
Verificēja Feefo
Wellington
2 years ago
Ko Michael Allan teica par SPCA Pet Insurance:
Pushy
CX
SPCA Pet Insurance
2 years ago
Hi Michael,
Thank you for reaching out to share your feedback with us and I apologise for any dissatisfaction caused during your experience.
As this is not the level of service we aim to provide to our customers, we appreciate you raising your concerns and providing us with the opportunity to review your experience in more depth.
I have passed your feedback on to the relevant team to look into further. Please let me know if you would like to discuss your feedback further and I can arrange for one of our team members to be in touch with you.
Kind regards,
Alisa
Atsauksmes par produktu
CX
SPCA Pet Insurance
2 years ago
Hi Michael,
Thank you for reaching out to share your feedback with us and I apologise for any dissatisfaction caused during your experience.
As this is not the level of service we aim to provide to our customers, we appreciate you raising your concerns and providing us with the opportunity to review your experience in more depth.
I have passed your feedback on to the relevant team to look into further. Please let me know if you would like to discuss your feedback further and I can arrange for one of our team members to be in touch with you.
Kind regards,
Alisa
Pirkuma datums: 29/08/2024
0
Dalīties
HS
Helen Scott
Verificēja Feefo
2 years ago
Ko Helen Scott teica par SPCA Pet Insurance:
Amy was very helpful
CX
SPCA Pet Insurance
2 years ago
Hi Helen,
It is a pleasure to hear about your appreciation regarding the service Amy provided.
Thank you for sharing your feedback, we really appreciate it.
Kind regards,
Scott
Very good service provided over the phone. Appears cost effective.
CX
SPCA Pet Insurance
2 years ago
Hi Deb,
We are happy to hear of the great service that you received when speaking with our team member.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Scott
With SPCA Pet Insurance, you can say Yes to your cat or dog’s next adventure, without worrying about what a trip to the vet might cost you, knowing you may be reimbursed a portion of eligible vet bills.
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
With SPCA Pet Insurance, you can say Yes to your cat or dog’s next adventure, without worrying about what a trip to the vet might cost you, knowing you may be reimbursed a portion of eligible vet bills.