i made an enquiry for the product i was interested in purchasing and didn't recieve a reply and had to take the gamble to buy the item and hope it was as expected.
i felt the delivery charge was too...
Lasīt vairāk
Online Sales
sparksdirect
8 years ago
Hi there, thank you for your feedback. We did not see any email from you RE: this product, unfortunately - it must have been lost in the spam folder. You can always email us to sales@sparksdirect.co.uk and we will do our best to reply within 24h.
However, we are happy that the item you purchased is the item you need. As you have noticed, we are doing our best to make sure even such small items get to the delivery address with no problem (they are well packed). As for the delivery charge, it is a standard charge for next-day delivery; however, if the order is over £100 + VAT, this charge is waived. We hope this helps.
Ordered some spotlights, cheapest I could find for fireproof and waterproof ones. Items arrived promptly and we're perfectly packaged.
Website could do with a makeover though.
Atsauksmes par produktu
Pirkuma datums: 01/06/2018
0
Dalīties
Uzticams klients
8 years ago
Delivery was quicker than estimated and product was at a good competitive price.
The service was OK, but the internal seal on the base plate was damaged on 4 of the 6 units purchased. This is not Sparks fault but the manufacturer of the item during assembly.
Online Sales
sparksdirect
8 years ago
Hi there, thank you for your feedback on this; as you can appreciate, we do not "open and check" or tamper with these items; we merely sell them. We will notify the manufacturer concerning this situation.
Pirkuma datums: 25/05/2018
0
Dalīties
TC
Trusted Customer
8 years ago
Ko Trusted Customer teica par sparksdirect:
Items were sent straight out,were well packed and reasonably priced. No problems
SparksDirect are London's leading lighting and electrical wholesaler, supplying the whole of the UK with both commercial and domestic electrical products.
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
SparksDirect are London's leading lighting and electrical wholesaler, supplying the whole of the UK with both commercial and domestic electrical products.
However, we are happy that the item you purchased is the item you need. As you have noticed, we are doing our best to make sure even such small items get to the delivery address with no problem (they are well packed). As for the delivery charge, it is a standard charge for next-day delivery; however, if the order is over £100 + VAT, this charge is waived. We hope this helps.