Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Southern Cross Travel Insurance pārskati

https://www.scti.co.nz/

Southern Cross Travel Insurance provides award-winning comprehensive travel insurance for Kiwi travellers going overseas.

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Tiek rādīti visi 8,664 pārskati

Uzticams klients

6 years ago

Unhelpful even though I purchased the insurance way before the pandemic is in the picture. What a waste of money purchasing the insurance from SCTI!

Pirkuma datums: 08/01/2020

Uzticams klients

6 years ago

efficient website

Pirkuma datums: 27/01/2020

Jeffrey

6 years ago

Ko Jeffrey teica par Southern Cross Travel Insurance:

Quick and easy to purchase

Pirkuma datums: 06/01/2020

Ben

6 years ago

Ko Ben teica par Southern Cross Travel Insurance:

totally unsatisfied

no reply took edges to get an email and a very long time for waiting on the decision still pending. will never buy from this company again

Pepper Brown

Southern Cross Travel Insurance

6 years ago

Hi there, I'm very sorry to hear you're unhappy with the service. We take this kind of feedback very seriously, and use customer insights to continually improve our service. I'll pass this over to our team for consideration. All the best, Pepper@SCTI

Ben

6 years ago

its been 1 and half month....no update at all...totally disappointed

Pirkuma datums: 22/12/2019

Ailynn

6 years ago

Ko Ailynn teica par Southern Cross Travel Insurance:

service was ok.

Pirkuma datums: 23/12/2019

Laura

6 years ago

Ko Laura teica par Southern Cross Travel Insurance:

Good service

Luckily, I didn't have to use it at all but it was a good thing to have in case anything happened.

Pirkuma datums: 07/01/2020

Uzticams klients

6 years ago

Your service been poor I keep asking to re send my certificates until now I haven't receive it . I just bought 2 travel insurance recently .

Pepper Brown

Southern Cross Travel Insurance

6 years ago

Hi there, I'm sorry you haven't received your policy documents. I have raised this to our Customer Service Team someone will be in touch shortly. All the best, Pepper@SCTI

Uzticams klients

6 years ago

I only received one I'm still waiting for my one I bought for May 1 travel .

Pepper Brown

Southern Cross Travel Insurance

6 years ago

Hi there, I'm sorry you didn't receive your documents for your second policy. I have raised this to our Customer Service Team, who will be in touch. All the best, Pepper@SCTI

Pirkuma datums: 22/01/2020

Uzticams klients

6 years ago

Online application is simple, quick and easy. Pricing is reasonable and the cover is perfect. I regularly use SCTI for the above reasons, and also having claimed in the past and found your team to...

Lasīt vairāk

Pirkuma datums: 22/01/2020

Uzticams klients

6 years ago

I don't really know what to rate for the service because I purchase the travel insurance online and did not receive any service from anyone. The system is good and the question is easy to understand...

Lasīt vairāk

Pirkuma datums: 23/01/2020

Pauline

6 years ago

Ko Pauline teica par Southern Cross Travel Insurance:

I booked my travel insurance for myself and my husband. The web site was easy to navigate and simple to follow

Pirkuma datums: 28/01/2020

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