asked for money twice. i paid premium and then some twit rang up and asked for premium again. Had to spend time explaining had already paid.
Lauren Charlesworth
smei
6 years ago
Thank you for your response, as no reference was used when the payment was made our Accounts Department struggled to locate which customer the payment related to.
We are very sorry for any inconvenience this may have caused.
Should you have any further queries, please do not hesitate to get in touch on 0330 134 4602.
Kind Regards,
Lauren Charlesworth
SME Insurance Services
Pirkuma datums: 01/05/2020
0
Dalīties
TC
Trusted Customer
Verificēja Feefo
6 years ago
Ko Trusted Customer teica par smei:
Very pleasant staff! Very helpful
Pirkuma datums: 29/05/2020
0
Dalīties
TC
Trusted Customer
Verificēja Feefo
6 years ago
Ko Trusted Customer teica par smei:
Advisor was very efficient and polite
Pirkuma datums: 12/05/2020
0
Dalīties
TC
Trusted Customer
Verificēja Feefo
Crewe
6 years ago
Ko Trusted Customer teica par smei:
Difficult to get in touch to get a quote, tried over several days left messages for call back which were not returned. Service once connected was ok
Lauren Charlesworth
smei
6 years ago
Thank you for your feedback, due to the transition of moving from the office to working from home this caused some issues with how the phone lines work, we are sorry for any inconvenience this may have caused.
Should you have any further queries, please do not hesitate to get in touch on 0330 134 4602.
Kind Regards,
Lauren Charlesworth
SME Insurance Services
Pirkuma datums: 02/05/2020
0
Dalīties
TC
Trusted Customer
Verificēja Feefo
Saitama, Japan
6 years ago
Ko Trusted Customer teica par smei:
After being reminded, they sent the policy documents promptly. Policy was clear & easy to understand.
Pirkuma datums: 09/04/2020
0
Dalīties
Uzticams klients
Verificēja Feefo
6 years ago
Efficient & polite staff. Easy to understand the details.
We have been providing specialist commercial insurance to small and medium sized businesses ever since we first opened in 2002. Today we’re an award-winning broker taking pride in our personal approach, which enables our customers to concentrate more time and money on their own business.
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
We have been providing specialist commercial insurance to small and medium sized businesses ever since we first opened in 2002. Today we’re an award-winning broker taking pride in our personal approach, which enables our customers to concentrate more time and money on their own business.