Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

smei atsauksmes

Tiek rādīti visi 2,568 pārskati

James

Verificēja Feefo

castleford west yorks

5 years ago

Ko James teica par smei:

on the ball very proffesional

i dont have to worrie about shopping around the team have it all in hand which is good because it leaves me to focus on running the business

Pirkuma datums: 18/10/2020

Richard

Verificēja Feefo

Winchester

5 years ago

Ko Richard teica par smei:

Great service!

The agents were very helpful, informative and knowledgeable. I would certainly recommend SMEI to friends.

Pirkuma datums: 05/10/2020

Ben

Verificēja Feefo

5 years ago

Ko Ben teica par smei:

friendly and straight forward

Pirkuma datums: 19/10/2020

Rhiannon

Verificēja Feefo

5 years ago

Ko Rhiannon teica par smei:

Salon insurance

Personal phone call with very helpful friendly member of staff. Recommend every year

Pirkuma datums: 25/10/2020

Hussain

Verificēja Feefo

5 years ago

Ko Hussain teica par smei:

Explained everything very clearly very polite and very friendly and helpfull

Pirkuma datums: 22/10/2020

Uzticams klients

Verificēja Feefo

5 years ago

Great, heartfelt advice. Thank you.

Great, heartfelt advice. Thank you. Not your fault but theres still no real info/link on local authorities website as to application for Covid help grant

Pirkuma datums: 28/10/2020

Kim

Verificēja Feefo

5 years ago

Ko Kim teica par smei:

Great service

Very pleased with the service which is why I have been a customer for a number of years!

Pirkuma datums: 26/10/2020

Maurice

Verificēja Feefo

London

5 years ago

Ko Maurice teica par smei:

Every time I phone it bypasses and goes into sms that doesn’t deliver

Lauren Charlesworth

smei

5 years ago

Thank you for your response, we are sorry you were unable to get through please call 0330 134 4602 in the future and a member of the Customer Services Department will deal with your query, or re-route you to the correct department if necessary. Kind Regards, Lauren Charlesworth SME Insurance Services

Pirkuma datums: 16/10/2020

Uzticams klients

Verificēja Feefo

5 years ago

A number of staff must be working from home but are they actually working?

Very difficult to contact in these Covid circumstances Had to chase this far to many times to ensure we were covered

Lauren Charlesworth

smei

5 years ago

Thank you for your feedback, I apologise that you struggled to get through, our phone lines are extremely busy at this time, but I can see from the notes that you managed to speak to someone from the Renewals Department and your policy renewal was arranged on the 7th October. Should you have any further queries, please do not hesitate to get in touch on 0330 134 4602. Kind Regards, Lauren Charlesworth SME Insurance Services

Pirkuma datums: 13/10/2020

Alister

Verificēja Feefo

5 years ago