Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

smei atsauksmes

Tiek rādīti visi 2,568 pārskati

Keith

Verificēja Feefo

5 years ago

Ko Keith teica par smei:

Excellent service

Pirkuma datums: 10/09/2021

Amanda

Verificēja Feefo

5 years ago

Ko Amanda teica par smei:

I did not take your insurance I could not speak to anyone after multiple

Absolutely rubbish

Lauren Charlesworth

smei

5 years ago

Thank you for your response, an email is attached to the file confirming you wish to proceed with the renewal, however I have arranged for an Executive to contact you today to ensure you have received all paperwork. Should you have any further queries, please do not heistate to get in touch on 0330 134 4602. Kind Regards, Lauren Charlesworth SME Insurance Services

Pirkuma datums: 08/09/2021

Anthony

Verificēja Feefo

Manchester

5 years ago

Ko Anthony teica par smei:

Highly Recommended

Very professional service , highly recommended

Pirkuma datums: 30/08/2021

Janet

Verificēja Feefo

5 years ago

Ko Janet teica par smei:

Good cover, decent price.

The cover I needed at a competitive price. Unlike some, the premium hardly changed year on year.

Pirkuma datums: 18/08/2021

John

Verificēja Feefo

5 years ago

Ko John teica par smei:

no one in the office. still waiting for confirmation of cover 3 weeks after cheque cashed

Lauren Charlesworth

smei

5 years ago

Thank you for your feedback, I can see the documents were emailed to the email address we hold on file on the 9th August, however I have arranged for an Executive to contact you to ensure you have received everything. Should you have any further queries, please do not heistate to get in touch on 0330 134 4602. Kind Regards, Lauren Charlesworth SME Insurance Services

Pirkuma datums: 09/08/2021

Uzticams klients

Verificēja Feefo

5 years ago

Advisor was poor

Usually the contact has been very helpful and efficient, on this occasion the allocated adviser was ineffective, didn't do as they said and most unhelpful.

Lauren Charlesworth

smei

5 years ago

Thank you for your feeedback, we apologise you did not receive the service you expect at renewal stage this year. I have raised this matter internally to prevent this from happening again in the future, however should you wish to discuss this further please do not hesitate to get in touch on 0330 134 4602. Kind Regards, Lauren Charlesworth SME Insurance Services

Pirkuma datums: 17/08/2021

Susan

Verificēja Feefo

5 years ago

Ko Susan teica par smei:

reasonably easy to do

Reasonably easy to do, I just had to telephone to check on a couple of things.

Pirkuma datums: 13/08/2021

Uzticams klients

Verificēja Feefo

5 years ago

Not forgiven

Still not forgiven for screwing us over on disruption to buisness during covid epidemic I can imagine a lot of buisness went under because of your refusal to pay out it wasn’t just you but every...

Lasīt vairāk

Lauren Charlesworth

smei

5 years ago

Thank you for your response, your policy was not designed to provide cover for COVID-19 and unfortunately was unable to provide assistance in relation to this. I understand this was explained to you on the phone in April 2020. We did direct all customers to the gov.uk website to see how the Governement could assist further. Should you have any further queries, please do not heistate to get in touch on 0330 134 4602. Kind Regards, Lauren Charlesworth SME Insurance Services

Pirkuma datums: 04/09/2021

Shumaila

Verificēja Feefo

5 years ago

Ko Shumaila teica par smei:

Great service and very friendly and easy to talk to. Offered me a great price which was brilliant.

Pirkuma datums: 28/08/2021

Uzticams klients

Verificēja Feefo

5 years ago

Failed

Pay out the insure I am due. Business interruption. I was closed due to covid but you won't pay out what you should because you say covid isn't covered. Ha! And the point of insurance is??

Lauren Charlesworth

smei

5 years ago

Thank you for your feedback, I understand the insurer at the time of the incident contacted you directly and explained why no cover would be provided in this instance. Should you have any further queries, please do not hesitate to get in touch on 0330 134 4602. Kind Regards, Lauren Charlesworth SME Insurance Services

Pirkuma datums: 24/08/2021