Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

smei atsauksmes

Tiek rādīti visi 2,568 pārskati

Paul

Verificēja Feefo

4 years ago

Ko Paul teica par smei:

Staff were really helpful and good customer service

Really good service

Pirkuma datums: 18/12/2021

Gina

Verificēja Feefo

4 years ago

Ko Gina teica par smei:

Great Service and price, communications was also good

Pirkuma datums: 05/01/2022

Christopher

Verificēja Feefo

4 years ago

Ko Christopher teica par smei:

Premiums have rocketed in price for flood cover

eventually achieved a renewal

Pirkuma datums: 08/01/2022

Uzticams klients

Verificēja Feefo

4 years ago

Getting a quote was easy. Getting in touch with the renewals team was very difficult. Never answered, I left messages on ans phone, no one got back to me.kept getting emails saying to get in touch to...

Lasīt vairāk

Lauren Charlesworth

smei

4 years ago

Thank you for your respose, I apologise you struggled to get through we are in a transition of changing the phone lines and this may have caused disruption, however I have also raised this internally with our IT department to make sure there are no further issues with the phone numbers or lines. Should you have any further queries, please do not hesitate to get in touch on 0330 134 4602. Kind Regards, Lauren Charlesworth SME Insurance Services

Uzticams klients

4 years ago

Thankyou

Pirkuma datums: 31/12/2021

Uzticams klients

Verificēja Feefo

4 years ago

Came back quickly. With a revised quotation

Pirkuma datums: 23/12/2021

Graham

Verificēja Feefo

4 years ago

Ko Graham teica par smei:

Very good and understanding the policy rang me twice when had a few questions and also got back to me when left a message

Pirkuma datums: 23/12/2021

Kevin

Verificēja Feefo

4 years ago

Ko Kevin teica par smei:

Repeating customer says it all very happy with service and representative couldn't be more helpful

Pirkuma datums: 23/12/2021

Demetra

Verificēja Feefo

4 years ago

Ko Demetra teica par smei:

BEEN WE YOU'S FOR YEARS,THANKS.

Pirkuma datums: 21/12/2021

Paul

Verificēja Feefo

4 years ago

Ko Paul teica par smei:

Really disappointed to get my quote and renewal almost on the day it was due. You work with this industry and know Christmas is our busiest time of year. Won't happen again I will make sure it is...

Lasīt vairāk

Lauren Charlesworth

smei

4 years ago

Thank you for your response, we are sorry you were not contacted in good time for the renewal. We will raise this with the Executive's Manager and investigate this internally to prevent it from happening again in further. Should you have any further queries, or wish to discuss this in more detail please do not heistate to get in touch on 0330 134 4602. Kind Regards, Lauren Charlesworth SME Insurance Services

Pirkuma datums: 29/12/2021

Ashwin

Verificēja Feefo

4 years ago