Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

smei atsauksmes

Tiek rādīti visi 2,568 pārskati

Ruth

Verificēja Feefo

3 years ago

Ko Ruth teica par smei:

Jean Smales of SMEI is just the best! Efficient, and thorough.

Jean Smales of SMEI is just the best, efficient and thorough. And the premium was reduced this year. What a star!

Pirkuma datums: 02/12/2022

Andrula

Verificēja Feefo

3 years ago

Ko Andrula teica par smei:

Great service

Pirkuma datums: 04/12/2022

Uzticams klients

Verificēja Feefo

3 years ago

Service not so good as it was when I first started with you. I’ve been a customer for eleven years but last couple of years I’ve had to contact you to sort my insurance. I’ve been constantly calling...

Lasīt vairāk

Lauren Charlesworth

smei

3 years ago

Thank you for your response, we apologise that the renewal process was not up to standard this is certainly not how we want our customers to feel. I have raised this matter internally and arranged for someone to contact you to discuss this in more detail to prevent this from happening again in the future. Should you have any further queries in the meantime, please do not hesitate to get in touch on 0330 818 7661. Kind Regards, Lauren Charlesworth SME Insurance Services

Uzticams klients

3 years ago

Still waiting for someone to contact me that was 4 weeks ago !!

Lauren Charlesworth

smei

3 years ago

Thank you for notifying me of this, I understand the Executive has tried to contact you by phone today but was unsuccessful and has sent you an email instead. Kind Regards, Lauren Charlesworth SME Insurance Services

Uzticams klients

3 years ago

Not received an email.

Lauren Charlesworth

smei

3 years ago

Thank you for your response, I can see the email was sent to you on 28/11 and is attached to the file, I have forwarded this from my email address this time for your reference. Kind Regards, Lauren Charlesworth SME Insurance Services

Pirkuma datums: 01/11/2022

Christine

Verificēja Feefo

3 years ago

Ko Christine teica par smei:

got me sorted straight away vey polite and helpful

Pirkuma datums: 21/11/2022

Allison

Verificēja Feefo

3 years ago

Ko Allison teica par smei:

Great

Always find best price good communication

Pirkuma datums: 20/11/2022

Pauline

Verificēja Feefo

3 years ago

Ko Pauline teica par smei:

Normally the SME service is good and helpful however this years insurance took quite a few phone calls and not always replied when said and I had to ask a few times if the adjustment to policy was...

Lasīt vairāk

Lauren Charlesworth

smei

3 years ago

Thank you for your feedback, I apologise your query was not picked up promptly, I have raised this matter internally to prevent this from happening again in the future. Should you have any further queries, or wish to discuss this in more detail, please do not hesitate to get in touch on 0330 818 7662. Kind Regards, Lauren Charlesworth SME Insurance Services

Pirkuma datums: 16/11/2022

Susan

Verificēja Feefo

3 years ago

Ko Susan teica par smei:

Always helpful

Good service and very helpful

Pirkuma datums: 21/11/2022

Uzticams klients

Verificēja Feefo

3 years ago

Happy service

Very good, thanks

Pirkuma datums: 16/11/2022

Uzticams klients

Verificēja Feefo

3 years ago

The service was very good

Pirkuma datums: 16/11/2022

Gundula

Verificēja Feefo

3 years ago

Ko Gundula teica par smei:

Right insurance

Smei found the right insurance for me.

Pirkuma datums: 16/11/2022

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smei pārskati

Kā tiek vāktas Feefo atsauksmes?

Kurš var atstāt atsauksmi Feefo?

Kā mēs pārbaudām atsauksmes?

Kā mēs rīkojamies ar viltotām atsauksmēm?