Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

smei atsauksmes

Tiek rādīti visi 2,567 pārskati

Uzticams klients

Verificēja Feefo

2 years ago

Heaney lee It’s so good every question I asked him cause he answered back and rang back in which I was really glad thank you

Pirkuma datums: 17/10/2023

Uzticams klients

Verificēja Feefo

2 years ago

Great service

Great service. Explain what I need and why as I was a little unsure of what I actually needed for my business. Would definitely use again and recommend to anyone.

Pirkuma datums: 04/10/2023

Daniel

Verificēja Feefo

2 years ago

Ko Daniel teica par smei:

First class service, very professional Was spoken to by “Kirstie” excellent st her job. Thank you.

Pirkuma datums: 09/10/2023

Palak

Verificēja Feefo

2 years ago

Ko Palak teica par smei:

Regretting for signing up with them

I am shocked its been 6 days i have sent all the requested documents for claim but no answer. Everyday i call and they say she is not in today but will be in tomorrow. Next day the same.

Lauren Charlesworth

smei

2 years ago

Thank you for your response, I can see your claim was registered and an acknowledgment was emailed to you the next day, since then the Claims Handler you were dealing with has been on annual leave however their emails were checked and they could not see any email correspondence from yourself. Another Handler picked up the claim in their absence and spoke to the insurers who confirmed they emailed you one day after the receipt of the claim and that they will contact you directly to discuss further. I will also chase this up for you today. Should you have any further queries in the meantime, please do not heistate to get in touch on 0330 818 7663. Kind Regards, Lauren Charlesworth SME Insurance Services

Pirkuma datums: 15/09/2023

Sylvia

Verificēja Feefo

2 years ago

Ko Sylvia teica par smei:

Helpful with regard's to our requirements

The agent tried other courses with regards to finding a better deal but unfortunately we decide on the one that included all our needs

Pirkuma datums: 29/09/2023

Ian

Verificēja Feefo

Beccles

2 years ago

Ko Ian teica par smei:

Helpful and efficient

Really efficient service, friendly to deal with, they get to know your business so this makes renewing easier , Thank you Andrew

Lauren Charlesworth

smei

2 years ago

Thank you for your positive feedback, I will ensure this gets passed on. Should you have any queries, please do not heistate to get in touch on 0330 818 7663. Kind Regards, Lauren Charlesworth SME Insurance

Pirkuma datums: 01/10/2023

Cheryl

Verificēja Feefo

2 years ago

Ko Cheryl teica par smei:

Continued excellent customer support and attention.

Good communication with customers excellent support and feed back. Always called when the said the would. Excellent customer care.

Pirkuma datums: 15/09/2023

James

Verificēja Feefo

3 years ago

Ko James teica par smei:

Very helpful and all done easily.

It was great service, very helpful and easily sorted.

Pirkuma datums: 25/08/2023

Dawn

Verificēja Feefo

3 years ago

Ko Dawn teica par smei:

Fast response

I have used SMEI for a number of years now and have been highly satisfied. Always get a quick response when emailing or calling.

Pirkuma datums: 15/09/2023

Uzticams klients

Verificēja Feefo

3 years ago

Excellent advice and service helpful

Pirkuma datums: 06/09/2023

Vai nesaņēmāt uzaicinājumu sniegt atsauksmi?

Feefo Trusted Service Awards

Mūsu neatkarīgie apbalvojumi atzīst labākos zīmolus klientu apkalpošanas jomā. Uzvarētājus nosaka no klientiem saņemtie vērtējumi.

Kas ir Trusted Service Awards

Kāpēc uzticēties Feefo atsauksmēm?

Uzziniet vairāk par Feefo

smei pārskati

Kā tiek vāktas Feefo atsauksmes?

Kurš var atstāt atsauksmi Feefo?

Kā mēs pārbaudām atsauksmes?

Kā mēs rīkojamies ar viltotām atsauksmēm?