smei pārskati

Thank you for your comments. Lisa Boyes Customer Services Manager

Thank you for your comments, we are delighted to see that you have renewed again with us this year. Lisa Boyes Customer Services Manager

Thank you for your comment, it is good to hear you have received the type of service we strive to achieve. Lisa Boyes Customer Services Manager

We are delighted to see you have renewed with us again this year and thank you for the comments, we will pass these on to the executive concerned. Lisa Boyes Customer Services Manager

We are pleased to hear that you are happy with the service provided, thank you for your feedback. Lisa Boyes Customer Services Manager

Welcome to SME, we are pleased you have decided to insure your business through us this year. Should you have any queries or require any assistance please do not hesitate to contact our customer services department on 0844 855 4602. Lisa Boyes Customer Services Manager

Thank you for your comments, we adhere to make the renewal process as straight forward as possible for our existing clients. Lisa Boyes Customer Services Manager

We're sorry to hear you had a bad experience with us. We have investigated your complaint and listened to the calls. You are quite right that the policy restriction over flying freehold is not applicable in Scotland and our team failed to notify you of this in good time. We apologise for the oversight and assure you that further training is being carried out to ensure our staff understand this point. We’re sorry you felt the need to insure elsewhere on this occasion. If you would like to discuss your complaint further please contact our customer services team on 0844 855 4602. Jonathan Webber Director

We are delighted to see that you have renewed again through SME this year. We do endeavour to keep our prices competitive and will continue to do so whilst maintaining our prompt and professional service. Lisa Boyes Customer Services Manager