Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

smei pārskati

http://www.smeinsurance.com

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Tiek rādīti visi 2,568 pārskati

Uzticams klients

10 years ago

I have never received any documents or receipt for payment. Please could you chase this up…

I have never received any documents or receipt for payment. Please could you chase this up for me as I have had no luck. Thank you. Otherwise everything was very easy and straight forward, the...

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SME Insurance Services

smei

10 years ago

Thank you for your feedback and positive comments. I can see that you elected to obtain your policy documentation via our online portal again this year and a confirmation email was sent to you on the 18th February 2016. I have resent the email with your full policy documents and a link to the portal. I have also emailed and posted a receipt. Should you have any further queries please do not hesitate to contact our Customer Services Team on 0330 134 4602. Kind Regards Lisa Boyes Customer Services Manager

Pirkuma datums: 09/03/2016

Uzticams klients

10 years ago

I am pleased with it, thank you very much

Pirkuma datums: 09/03/2016

Uzticams klients

10 years ago

Excellent team of people always get back to you and always same point of contact.…

Excellent team of people always get back to you and always same point of contact. Very helpful and efficient.

Pirkuma datums: 09/03/2016

Uzticams klients

10 years ago

thank you

Pirkuma datums: 09/03/2016

Uzticams klients

10 years ago

The customer representative I spoke to was friendly and efficient, which is a good and…

The customer representative I spoke to was friendly and efficient, which is a good and important combination. I have dropped a point because, being a senior citizen and a somewhat technophobe, I...

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Pirkuma datums: 09/03/2016

Uzticams klients

10 years ago

Very good service

Pirkuma datums: 09/03/2016

Uzticams klients

10 years ago

Don't give much time between supplying the quote and expecting payment.

Pirkuma datums: 09/03/2016

Uzticams klients

10 years ago

Very good

Pirkuma datums: 23/02/2016

Uzticams klients

10 years ago

The service was fairly okay.

Pirkuma datums: 09/03/2016

Uzticams klients

10 years ago

My insurance was sorted out promptly and professionally by very friendly and helpful staff. It…

My insurance was sorted out promptly and professionally by very friendly and helpful staff. It was also good value for money. In the unlikely event that I should ever have to make a claim, I hope the...

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Pirkuma datums: 09/03/2016

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Feefo Trusted Service Awards

Mūsu neatkarīgie apbalvojumi atzīst labākos zīmolus klientu apkalpošanas jomā. Uzvarētājus nosaka no klientiem saņemtie vērtējumi.

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