Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

smei atsauksmes

Tiek rādīti visi 2,568 pārskati

Uzticams klients

10 years ago

Very efficient. I changed my insurance company on the 18th June and my cafe was…

Very efficient. I changed my insurance company on the 18th June and my cafe was flooded out by an upstairs tenant on the 3rd July. How embarrassing! I found the initial person I spoke to extremely...

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Uzticams klients

10 years ago

Very good, after only three weeks with them I had to make a claim due to someone else's stupidity. I felt very embarrassed about it but they were extremely helpful and got things moving.

Pirkuma datums: 13/06/2016

Uzticams klients

10 years ago

Very helpful & obliging.

Pirkuma datums: 13/06/2016

Uzticams klients

10 years ago

The basic process went extremely well and was excellent. It was let down by an…

The basic process went extremely well and was excellent. It was let down by an expensive quote for finance through Close Brothers. We were transferred to SME from our previous providers who did not...

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SME Insurance Services

smei

10 years ago

Thank you for your feedback, we will be investigating this matter internally to avoid this happening in the future. I apologise for any inconvenience this may have caused Should you wish to contact me directly regarding this or any other insurance matters, please do not hesitate to contact me on 0330 1344 624 Kind Regards Laura Jones Senior Customer Service Advisor SME Insurance Services 0300 1344 602

Pirkuma datums: 13/06/2016

Uzticams klients

10 years ago

The need to express the reasoning would take more words than those you allow

SME Insurance Services

smei

10 years ago

We are concerned regarding this feedback following your recent renewal. I have emailed you directly with my contact details should you wish for us to investigate any issue you may have regarding the service you received SME Insurance Services. Laura Jones Senior Customer Service Advisor SME Insurance Services 0300 1344 602

Pirkuma datums: 13/06/2016

Uzticams klients

10 years ago

very happy with the service I received yet again, punctual phone calls, competent information. I…

very happy with the service I received yet again, punctual phone calls, competent information. I have no negative comments to give. thank you.

Pirkuma datums: 13/06/2016

Uzticams klients

10 years ago

always easy to deal with .

Pirkuma datums: 13/06/2016

Uzticams klients

10 years ago

very good service.

Pirkuma datums: 13/06/2016

Uzticams klients

10 years ago

Always provide good products at a very fair price

Pirkuma datums: 13/06/2016

Uzticams klients

10 years ago

very competent, polite and courteous rang back exactly when they said they would

Pirkuma datums: 13/06/2016

Uzticams klients

10 years ago

Staff very helpful with small issue I had regarding an amendment to my cover.

Pirkuma datums: 13/06/2016

Vai nesaņēmāt uzaicinājumu sniegt atsauksmi?

Feefo Trusted Service Awards

Mūsu neatkarīgie apbalvojumi atzīst labākos zīmolus klientu apkalpošanas jomā. Uzvarētājus nosaka no klientiem saņemtie vērtējumi.

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Kā tiek vāktas Feefo atsauksmes?

Kurš var atstāt atsauksmi Feefo?

Kā mēs pārbaudām atsauksmes?

Kā mēs rīkojamies ar viltotām atsauksmēm?