Wrong size arrived .otherwise goods as described. Issue was wiyh return. No info as to how to return. tried ringing the 0800 no on enclosed paper work only to be told this was an incorrect no. Have...
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Deirdre Gibson
SlumberSlumber
3 years ago
Thank you for taking the time to provide us with your feedback on your recent experience with
SlumberSlumber.
We are sorry to hear of the issues you experienced with your order and difficulties negotiating
our returns procedure.
As a result, we have stressed the importance of including the correct paperwork with all orders to
our dispatch team, so that the necessary information on our returns policy and procedure are readily
available.
However, we do not offer a free return postage or courier service when a product is unsuitable and
these incurred costs are non-refundable.
We apologise for the issue with our customer service telephone number being incorrect and shall remedy this as soon as possible.
Pirkuma datums: 06/10/2022
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Dalīties
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Steve Harris
Verificēja Feefo
3 years ago
Ko Steve Harris teica par SlumberSlumber:
Excellent customer service. Pillow was wrongly described on the website but they very quickly sent me a return postage label and refunded me with in a couple of days.
I have now bought another...
I ordered this pillow for my husband a while ago. He said it was the best pillow ever. So I decided to buy one for myself. And yes it's a great pillow. I love it.
Thank you.
Have bought quite a lot of products from slumber over the years. Heard a lot about weighted blankets and thought I'd give one a try. Takes a bit of getting used to the weight but when you do it's...
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
