Communication and delivery times were good.
Quality wise ok. We had ordered all artic white frames with mirrors on two and white opaque on two. Enough to do a total of three rooms. The initial...
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Mark Flynn
Sliding Wardrobe World™
3 years ago
Dear Mark, thank you for the feedback, we will investigate to see what can be done about the above to improve the situation. Always good to get feedback like this when things are not perfect, so thank you. If you need help in future, please get in touch.
Pirkuma datums: 04/01/2023
0
Dalīties
KR
Karen Redgrave
Verificēja Feefo
3 years ago
Ko Karen Redgrave teica par Sliding Wardrobe World™:
Excellent customer service they tried everything to help us get what we needed even though it was not standard to them and the verification process to ensure they was sending the correct sizes was...
Yes I would buy again. Especially as one of our doors was broken on arrival. It was replaced the next week
Pirkuma datums: 24/01/2023
0
Dalīties
Uzticams klients
Verificēja Feefo
3 years ago
I ordered 4 Wardrobe doors which were delivered on time ,but when I said they needed to be opened to be checked for damage the delivery team told me there was no need to do so as they had been...
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Mark Flynn
Sliding Wardrobe World™
3 years ago
Hi Kevin, very sorry to hear this. Although we encourage customers to check product as quickly as possible, it's not possible to keep the delivery drivers waiting while you check, as they are on a tachograph to ensure they are not working for too many hours, making them unsafe on the road. Product is checked before, shipping, but transit damage does happen. You have 24 hours to check after delivery (mentioned in out Ts and Cs), and we will replace damage 'no questions asked' within this time. For SpacePro products, delivered by HDS, you actually have 72 hours, ie an extra 48 hours, which is mentioned on your delivery note. Please get in touch if you need product again, and we will make a gesture of good will to make up for the scratch.
Queries answered promptly, delivery call received about when delivery was convenient, on day driver rang to advise of eta and was extremely polite and helpful when he arrived. He unpacked (the...
Sliding Wardrobe World™ is your one stop shop for the UK's largest range of specialist sliding wardrobe doors and associated products. Order online and we will deliver to your door.
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Sliding Wardrobe World™ is your one stop shop for the UK's largest range of specialist sliding wardrobe doors and associated products. Order online and we will deliver to your door.