Very knowledgable about the ski resorts and made great recommendations. Pleasant to deal with and found us a great deal.
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TC
Trusted Customer
7 years ago
Ko Trusted Customer teica par Ski Solutions:
very helpful
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Uzticams klients
7 years ago
Excellent personal service
Quickly managed to get a holiday that fitted three different requirements and kept me in touch with the options as they developed.
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TC
Trusted Customer
7 years ago
Ko Trusted Customer teica par Ski Solutions:
Super efficient and experienced staff.
Working within my budget and timeline
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TC
Trusted Customer
7 years ago
Ko Trusted Customer teica par Ski Solutions:
Polite and efficient. Confusion over final price as Ski World invoice was different price, but hopefully they will sort.
Rebecca
Ski Solutions
7 years ago
Hi Jennifer, I understand that on reviewing your booking it was identified that some of your party were eligible for discounted Senior lift passes hence the reduction in cost to your holiday price. If you have any queries in regards to this or any other aspect of your booking please do not hesitate to contact our Client Services team on 020 7471 7711. Kind regards, Rebecca, General Manager.
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TC
Trusted Customer
7 years ago
Ko Trusted Customer teica par Ski Solutions:
Great service and local knowledge of the resorts we were considering
Good responsiveness and local expertise in the resorts and accommodation we were considering, Very happy with the recommended package
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TC
Trusted Customer
7 years ago
Ko Trusted Customer teica par Ski Solutions:
Very impressed
Using them for 2nd consecutive year v good service
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TC
Trusted Customer
7 years ago
Ko Trusted Customer teica par Ski Solutions:
Increased accessibility
Think live chat or longer telephone hours would benefit customers and in turn increase business.
Rebecca
Ski Solutions
7 years ago
Thanks for your feedback Richard, I'm sorry to hear you had difficulty getting hold of us. We are available on Live Chat from 9am to Midnight during the week and on the phone 7 days a week, albeit our office hours are shortened to 8.30am to 6pm during the summer months. If you have any queries in regards to your booking or need assistance please do not hesitate to contact our Client Services team on 020 7471 7711 or clientservices@skisolutions.com. Kind regards, Rebecca, General Manager.
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Trusted Customer
Cheshire
7 years ago
Ko Trusted Customer teica par Ski Solutions:
Top job!
Ski Solutions (Ginny) provided everything I could hope for from an agent - responsive, clear and succinct communications, helpful, creative, polite and very reassuring. Organising a group holiday can...
Lasīt vairāk
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Dalīties
TC
Trusted Customer
7 years ago
Ko Trusted Customer teica par Ski Solutions:
Great service, nothing too much trouble
Sophie has been absolutely fantastic, from tirelessly searching for the best options to answering emails late at night. Extremely professional and always made to feel like nothing is too much...
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
