Really good service from Emily to find and book a great holiday. Very frustrated at lack of after sales response where no one picked up my repeated phone calls as you were so busy
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AD
Adam
Verificēja Feefo
Leeds
4 years ago
Ko Adam teica par Ski Solutions:
Professional, and on the ball
Great service, really on top of and issues or questions, they are now our first to go to winter ski holiday Company. We will use again next year.
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Uzticams klients
Verificēja Feefo
4 years ago
Answer the telephones and more quickly, one member of staff is very impatient unfortunately. After sales however is very good.
Murray
Ski Solutions
4 years ago
Many thanks for taking the time to leave a review and I'm sorry that our service did not live up to your expectations. We have been unprecedently busy over the last few weeks and have unfortunately not been able to keep up with our usual high levels of service.
Regards,
Murray Dee - Head of Client Services
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Verificēja Feefo
4 years ago
Absolutely brilliant. We’ve used Ski Solutions for many years and we’ll be back.
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Dalīties
PA
Paul
Verificēja Feefo
4 years ago
Ko Paul teica par Ski Solutions:
Great service
Worked hard to find the holiday I wanted. Have used ski solutions for many years and always been ver happy.
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Dalīties
SC
Scott
Verificēja Feefo
4 years ago
Ko Scott teica par Ski Solutions:
Personalised service.
Mark Fotheringham offered a great personalised service. Good knowledge, friendly, helpful. Took the legwork out of it for us.
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Dalīties
Uzticams klients
Verificēja Feefo
4 years ago
Very smooth
Prompt helpful service with a suitable holiday - when I the asked about adding an extra person Mark then spent an hour and a half
with Ingram’s to get the information very promptly. All very easy.
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Uzticams klients
Verificēja Feefo
4 years ago
Entirely satisfied with the service I received
Fully satisfied with the service I received
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Dalīties
JO
John
Verificēja Feefo
4 years ago
Ko John teica par Ski Solutions:
Great service, would recommend them to anyone.
Sophie Wylam put together a great itinerary at relatively short notice and could not have been more helpful. Having refunded us a couple of years ago due to Covid, we were only too happy to use Ski...
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0
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Uzticams klients
Verificēja Feefo
4 years ago
Please answer the phones
Excellent support until payment was completed & then it became very difficult to contact Ski Solutions. The phones were constantly busy & we were unable to reach anyone before our departure and...
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
