Can't fault the service of ski solutions. I had a large group to cater for in Canada and they worked very hard to find the right accommodation for me. They had the local knowledge which counts for...
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TC
Trusted Customer
London
10 years ago
Ko Trusted Customer teica par Ski Solutions:
Personal contact, great follow up and attention to detail
Great help and guidance from Nicola, she went the extra mile and met the spec perfectly
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Uzticams klients
10 years ago
Very good personal service
Helpful, efficient, and professional
Would recommend them and would buy again
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TC
Trusted Customer
Weymouth,Dorset
10 years ago
Ko Trusted Customer teica par Ski Solutions:
Always brilliant service
Excellent company giving a first class booking experience,from initial contact to receiving holiday documents.Well done,will always contact you for future bookings.
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Uzticams klients
10 years ago
Eficient
Good
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Uzticams klients
10 years ago
Knowledgeable sales team - some of the admin detail let them down.
Initial enquiry was well handled but there were several mistakes made when processing the booking with quoted prices being changed for ski hire until challenged and a credit card supplement being...
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0
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TC
Trusted Customer
Reading
10 years ago
Ko Trusted Customer teica par Ski Solutions:
Excellent travel company
Excellent service with helpful staff who listened to our requirements. Will definately use them again.
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TC
Trusted Customer
10 years ago
Ko Trusted Customer teica par Ski Solutions:
Good company with well informed staff able to help with ski resort alternatives
Excellent service which made the booking easy. Help with Chalet and resort alternatives was excellent and once we identified dates, resort and chalet booking was confirmed immediately.
I would...
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Trusted Customer
Rye East Sussex
10 years ago
Ko Trusted Customer teica par Ski Solutions:
Chalet Brigette - AVOID!
Now I imagine the alarm bells have gone off!! Well they have, and for just one reason. And that is the Chalet Brigitte in Les Menuires. Basic, cheap and woefully below standard. Take it off your...
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Bekkii
Ski Solutions
10 years ago
Dear Robert,
Thank you for taking the time to provide feedback on your recent holiday to Les Menuires. We value our client’s feedback, and it is obviously never Ski Solutions intention to recommend tour operators and accommodation that do not live up to their brochure promise and I am sorry to hear of your experience at Chalet Brigitte. We work extensively with this tour operator and usually receive positive feedback on their properties. Ski Solutions reviews all feedback received and we address this with the relevant operator where necessary. I am sorry that in this instance the standard of accommodation did not live up to the expectations that we would expect from one of our partners.
Although our sales team have visited a large number of the properties we sell, Anna has not personally visited Chalet Brigitte. On these occasions, we have to rely on the tour operator’s description of chalets and hotels for additional details. We truly want every one of our clients to have the best holiday possible and I am sorry you were disappointed.
I am pleased to hear however that you were happy with the service you received from Anna.
I hope despite these issues you had an enjoyable holiday overall.
Kind regards
Bekkii
After Sales Team Leader
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TC
Trusted Customer
10 years ago
Ko Trusted Customer teica par Ski Solutions:
Couldn't have been more helpful
Only multi holiday agency that has listened and understood what we were after esp re which company's we did and didn't want to go with
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
