Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Sewing Street Atsauksmes | Klientu apkalpošanas atsauksmes par {{merchantUrl}} | Feefo

Tiek rādīti visi 21,583 pārskati

Uzticams klients

Verificēja Feefo

5 years ago

Helpful call centre but disappointing in other ways.

The people in the call centre are lovely and very helpful which is why I have given four stars. However other aspects of your service are less good, for example I am unable to log into my account in...

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Atsauksmes par produktu

Pirkuma datums: 07/11/2020

Diane Parker

Verificēja Feefo

5 years ago

Ko Diane Parker teica par Sewing Street:

Ordering so easy, polite service and arrived quickly

Atsauksmes par produktu

Pirkuma datums: 27/10/2020

Uzticams klients

Verificēja Feefo

5 years ago

I am still waiting to receive an item in this order.

To send all the items on the order. I have now contacted them twice regarding the missing item and I am still waiting to receive it two weeks later.

Clare - Help Team

Sewing Street

5 years ago

Good morning, Thank you for your feedback regarding our service and item QO6680. We're sorry to hear that you were disappointed with our service on this occasion and that you were missing an item from the order; we do apologise for any inconvenience this may have caused you. We have had a look at the notes on your account for you and can see that the missing item was sent out to you on the 19th November so this should now be with you. If you require any further assistance, please do not hesitate to contact us on 0800 001 4433 or email us at help@sewingstreet.com. Thanks, Clare W - Help Team www.sewingstreet.com

Atsauksmes par produktu

Pirkuma datums: 30/10/2020

Uzticams klients

Verificēja Feefo

5 years ago

A service team that give an old fashioned excellent service.

Your service team are a pleasure to talk to and very helpful. Thank you

Atsauksmes par produktu

Pirkuma datums: 27/10/2020

Kate E

Verificēja Feefo

BOURNEMOUTH

5 years ago

Ko Kate E teica par Sewing Street:

Great Service

I had to wait for delivery but I was kept informed of progress, so happy that I knew. All packaged nicely. Nice kit.

Atsauksmes par produktu

Pirkuma datums: 05/11/2020

Judith Rose

Verificēja Feefo

Boston

5 years ago

Ko Judith Rose teica par Sewing Street:

Very disappointed in help response

I have not received this order. After contacting the help desk I was told I would have to wait 15 working days before they would investigate although Whistl had said they would investigate...

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Clare - Help Team

Sewing Street

5 years ago

Good afternoon, Thank you for your feedback regarding our service. We are very sorry to hear that you hadn't received this order at the time of writing and we do apologise for any inconvenience this may have caused you. We can see that you have spoken to a member of our team regarding this and that in order to allow for delivery, we had to allow 15 working days before we were able to have a look into this further for you. We can see that a replacement order was sent out to you on the 8th Decembe and we hope that this has arrived with you by now. We will certainly make sure that your feedback is passed along to the relevant department and please let us know if you have had any further issues.If you require any further assistance, please do not hesitate to contact us on 0800 112 4433 or email us at help@sewingstreet.com. Thanks, Clare W - Help Team www.sewingstreet.com

Atsauksmes par produktu

Pirkuma datums: 05/11/2020

Sarah Hutchinson

Verificēja Feefo

5 years ago

Ko Sarah Hutchinson teica par Sewing Street:

Lack of information.

No instructions or pictures of items. Not printed "square ".on fabric, therefore, quite difficult to achieve an equal border.

Atsauksmes par produktu

Pirkuma datums: 05/11/2020

Uzticams klients

Verificēja Feefo

5 years ago

Easy to use website

Prompt delivery

Atsauksmes par produktu

Pirkuma datums: 29/10/2020

Cheryl Bridge

Verificēja Feefo

Peterhead

5 years ago

Ko Cheryl Bridge teica par Sewing Street:

Excellent

Excellent as always, easy to order, great one post & packing all day long no matter how many times you check out this includes orders from Wool Lane.

Atsauksmes par produktu

Pirkuma datums: 21/10/2020

Uzticams klients

Verificēja Feefo

5 years ago

Unresolved issues from start of new website is disappointing

Still seem to be experiencing some technical issues. Dealt with by two very nice, polite staff however only the issue that prevented signing in was fixed and still waiting for communication from...

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Clare - Help Team

Sewing Street

5 years ago

Good afternoon, Thank you very much for your feedback regarding our service.We are very sorry to hear that you have been experiencing some issues with our website recently and that this issues have continued to affect your use of our website. There are a number of different things that could be causing these issues with our website. First of all, we would always recommend clearing your cache and cookies. If this does not work, we would recommend checking if you still experience the same issues with our website on different devices / browsers. If you still have no luck, please email us with details of what browser and devices you have tried to use and that are being affected, what specific issues you are having with our website and any screenshots of errors that you are seeing whilst on there.If you require any further assistance, please do not hesitate to contact us on 0800 112 4433 or email us at help@gemporia.com. Thanks, Clare W - Help Team www.gemporia.com

Atsauksmes par produktu

Pirkuma datums: 28/10/2020

Vai nesaņēmāt uzaicinājumu sniegt atsauksmi?

Sashiko Sampler Onoe-Gasane Stencilled Indigo Sampler (33x33cm)

White Gecko Gamer Cord Tidy Kit: Instructions, Fabric (0.5m), Zip, Elastic, Ribbon, Button & Wadding

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Feefo Trusted Service Awards

Mūsu neatkarīgie apbalvojumi atzīst labākos zīmolus klientu apkalpošanas jomā. Uzvarētājus nosaka no klientiem saņemtie vērtējumi.

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Kāpēc uzticēties Feefo atsauksmēm?

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Sewing Street pārskati

John Cole-Morgan's BOW Block 15: Rainbow 'Moving on Up' Quilt Kit: Instructions & PanelVairāk pārskatu par šo produktu(3)Skatīt produkta tīmekļa vietniGood, clear instructions. Material lovely. Being able to watch demonstrations is helpful.

John Cole-Morgan's BOW Block 16: Rainbow 'Moving on Up' Quilt Kit: Instructions & PanelVairāk pārskatu par šo produktu(3)Skatīt produkta tīmekļa vietniAgain - instructions clear, lovely material. Demonstrations helpful.

White And Gold Chritmas Trees On Red Fabric 0.5mVairāk pārskatu par šo produktu(3)Skatīt produkta tīmekļa vietniGorgeous fabric, good quality

White Braided Elastic 1m x 13mmVairāk pārskatu par šo produktu(7)Skatīt produkta tīmekļa vietniGood value just as expected

White Braided Elastic 1m x 6mmVairāk pārskatu par šo produktu(8)Skatīt produkta tīmekļa vietniGood value just as expected

Ladybird Buttons: Pack of 12Vairāk pārskatu par šo produktu(1)Skatīt produkta tīmekļa vietniCute little buttons. Very nice.

Bees Buttons Pack of 12Vairāk pārskatu par šo produktu(4)Skatīt produkta tīmekļa vietniCute little buttons. Very nice.

June Tailor Quilt Basting Spray 284g (10oz)Vairāk pārskatu par šo produktu(17)Skatīt produkta tīmekļa vietniIt does what it says on the can.

Fruit Punch Quilt As You Go Alexandra Tote Bag Kit: QAYG & PanelVairāk pārskatu par šo produktu(2)Skatīt produkta tīmekļa vietniNot received yet, still waiting!!!!!!!

Glass Clear Glitter PVC Silver 0.5mVairāk pārskatu par šo produktu(18)Skatīt produkta tīmekļa vietniThis product is of good quality and gives a bought finish to pouches etc. Children love the look. A bit of sparkle adds to the effect.

Early Bird Special - Love to Sew: Christmas Stockings by Rachael Rowe Book. Save £3Vairāk pārskatu par šo produktu(3)Skatīt produkta tīmekļa vietniLovely ideas and templates. Going to use scraps and embroidery to make a few before Xmas.

Fold and Stitch Gold Christmas Advent Calendar Kit: Panel, Wadding & Fabric (1m)Vairāk pārskatu par šo produktu(1)Skatīt produkta tīmekļa vietniGreat product. Quick make except I need to practice binding

John Cole-Morgan’s Moving On Up Block of the Week – Block 15 InstructionsVairāk pārskatu par šo produktu(1)Skatīt produkta tīmekļa vietniUnable to rate as not yet received

John Cole-Morgan's BOW Block 16: Blossom 'Moving on Up' Quilt Kit: Instructions & PanelVairāk pārskatu par šo produktu(4)Skatīt produkta tīmekļa vietniUnable to rate as not yet received.

John Cole-Morgans Moving On Up Block of the Week Blossom Sashing and Border Kit: Panel & InstructionsVairāk pārskatu par šo produktu(1)Skatīt produkta tīmekļa vietniUnable to rate as not yet received

Delphine Brooks' Red Christmas Stags Head Duo Cushion Bundle: Panel 140cm x 42cm & TemplateVairāk pārskatu par šo produktu(1)Skatīt produkta tīmekļa vietniLack of instruction or picture of finished items. Not printed "square ".on fabric, therefore, quite awkward to obtain an even border.

Delphine Brooks' Red Christmas Stags Head Wall Hanging Bundle: Panel 140cm x 80cm & TemplatesVairāk pārskatu par šo produktu(1)Skatīt produkta tīmekļa vietniLack of information and/or pictures for construction.

Living in Loveliness - Patchwork Bauble Single KitVairāk pārskatu par šo produktu(2)Skatīt produkta tīmekļa vietniEasy to follow instructions and kit was ready to start with no cutting of fabric to do

Early Bird Special - 5 x 1m Pre-cut Elastic (6mm)Vairāk pārskatu par šo produktu(4)Skatīt produkta tīmekļa vietniNot sure what to say other than perfect

Fiskars 45mm Pinking Rotary BladeVairāk pārskatu par šo produktu(4)Skatīt produkta tīmekļa vietniSuper product, saves using pinking shears on patterns where rotary cutter is much easier

Kā tiek vāktas Feefo atsauksmes?

Kurš var atstāt atsauksmi Feefo?

Kā mēs pārbaudām atsauksmes?

Kā mēs rīkojamies ar viltotām atsauksmēm?