Ordered, paid, goods received on time. Packaging well-designed, documentation good, paperwork clear.
Nikki
Serious Readers
9 months ago
Fabulous - Thank you - and to quote you "The Best Floor Light you have ever owned" and your delight in your Serious Customer Experience is a superb recommendation for service and product at Serious and very appreciated by us all the team here .Enjoy your light and thank you again your feedback has been an absolute pleasure to read.
Best wishes,
Nikki
Customer Champion
Easy to order online, very quick delivery and was kept updated by text although they did arrive over an hour before the time-slot given. Light very well packaged.
Nikki
Serious Readers
9 months ago
Thank you so much for your excellent recommendation for both service and product. I did notice that you were finding the switch a little tricky so I will ask my colleague Jordan in Sales to give you a call to see if he can be of any assistance in this matter. Thankyou again for taking time to feedback to us it is very appreciated.
Best wishes,
Nikki
Customer Champion
Atsauksmes par produktu
Nikki
Serious Readers
9 months ago
Thank you - we will be in touch soon
Best wishes,
Nikki
Pirkuma datums: 06/12/2025
0
Dalīties
Uzticams klients
Verificēja Feefo
9 months ago
The lamp arrived on the day I had specified all beautifully packed.
Nikki
Serious Readers
9 months ago
Fabulous - Thank you, we always love hearing how our lights completely transform reading experiences and hearing the difference the HD Essential has made is always appreciated by our team here. I hope the light brings many hours of reading pleasure.
Best wishes,
Nikki
Customer Champion
Serious customer service were supportive in ensuring the production was functioning correctly following the state of the (external) packaging. See overall review.
Nikki
Serious Readers
9 months ago
Thank you so much for your positive feedback re our service and product. I was very sorry to hear how disappointed you were in the service of our courier. We have tried numerous couriers over the years to try and ensure our customers have the very best experience from order to delivery.
We do monitor delivery performance and unfortunately this time of year always sees a huge increase in demand and all companies are struggling with the volume of deliveries but please rest assured performance will be reviewed in the New Year to ensure we can deliver to our customers the very best service. Once again, Thank you for your patience and thank you for your kind feedback re both service and product.
Best wishes,
Nikki
Customer champion
Very fast delivery. Kept in touch with the status of the order. Well worth the price.
Nikki
Serious Readers
9 months ago
Thank you for sharing your excellent feedback - good to hear we kept you well informed during the order process and excellent to read how much you are now enjoying all the excellent attributes of your HD Essential. Happy reading.
Best wishes,
Nikki
Customer Champion
Atsauksmes par produktu
Nikki
Serious Readers
9 months ago
Thank you
Pirkuma datums: 07/12/2025
0
Dalīties
MH
Mrs Harrison
Verificēja Feefo
GBR
9 months ago
Ko Mrs Harrison teica par Serious Readers:
Excellent
Nikki
Serious Readers
9 months ago
Thank you - a fabulous recommendation and details your customer experience from order to receipt perfectly. We always enjoy hearing how our lights impact on peoples lives and we are thrilled to hear how much more enjoyable reading has become for you. Enjoy your books and thank you for sharing, your review has been a pleasure to read.
Best wishes,
Nikki
Customer Champion
Atsauksmes par produktu
Nikki
Serious Readers
9 months ago
Thank you - a fabulous review and very appreciated.
Best wishes,
Nikki
Thank you, an excellent review for the HD Essential and very appreciated. We are so pleased to hear how it has helped you to extend your reading times in comfort - Enjoy your books and newspapers and thank you again for taking time to share your thoughts with us, it means a lot.
Best wishes,
Nikki
Customer champion
Atsauksmes par produktu
Nikki
Serious Readers
9 months ago
Thank you an excellent tribute to the Essentials quality - Enjoy.
Best wishes,
Nikki
Plenty of comms with regard to delivery etc. Arrived well packed with idiot proof instructions.
Nikki
Serious Readers
9 months ago
Thank you for sharing your wonderful review with us. It's good to hear how efficient you found our service and wonderful to hear that your light suits your needs perfectly. Enjoy your light and thank you for taking time to share your purchase experience with us it is very appreciated.
Best wishes
Nikki
Customer Champion
Your opening line says it all and captures your delight perfectly - Thank you. Enjoy your Essential and thank you for sharing your experiences with your light it is very appreciated.
Best wishes,
Nikki
Customer Champion
Delivered promptly and politely on time., and exactly as described.
Nikki
Serious Readers
9 months ago
Wow - superb feedback for the Essential - Thank you. We love it when our lights make such a difference for people and your header captures that perfectly. Enjoy your crosswords and thank you again for sharing your experiences with your light it's very appreciated by all here.
Best wishes,
Nikki
Customer Champion
Home of the world’s best reading lights, Serious Readers have over 500,000 fans in more than 60 countries around the globe. Owners of Serious Readers’ Lights include authors, surgeons, MPs, judges, academics and royalty – wherever a great mind needs a great light, you will find Serious Readers.
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Home of the world’s best reading lights, Serious Readers have over 500,000 fans in more than 60 countries around the globe. Owners of Serious Readers’ Lights include authors, surgeons, MPs, judges, academics and royalty – wherever a great mind needs a great light, you will find Serious Readers.