Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Serious Readers Atsauksmes | Klientu apkalpošanas atsauksmes par {{merchantUrl}} | Feefo

MV

Mr V

Verificēja Feefo

GBR

4 months ago

Ko Mr V teica par Serious Readers:

Good reading light

Excellent

Nikki

Serious Readers

4 months ago

Thank you, a wonderful review for the Pro and very appreciated. Enjoy your light and thank you again for taking time to share your feedback with us, it means a lot to all here at Serious. Best wishes, Nikki Customer Champion

Atsauksmes par produktu

Pirkuma datums: 08/12/2025

0

MD

Ms Dean

Verificēja Feefo

GBR

4 months ago

Ko Ms Dean teica par Serious Readers:

Great service, great quality

Great service; very helpful, friendly and personable staff who went out of their way to get the light delivered in time for my father’s birthday

Nikki

Serious Readers

3 months ago

Thank you a fabulous recommendation for both service and product quality for Serious and very appreciated by all. We were so pleased to be able to get your father's light to him for his 94th Birthday and wonderful to hear the difference it has made for him enabling him to enjoy his reading with renewed pleasure once again. Thank you again for sharing your purchase experience with us, it has been a joy to read. Wishing your Father many happy reading hours. Best wishes, Nikki Customer Champion

Atsauksmes par produktu

Pirkuma datums: 06/01/2026

0

Uzticams klients

Verificēja Feefo

4 months ago

All good

Nikki

Serious Readers

3 months ago

Thank you for sharing your kind words with us it's very appreciated. It's good to hear how pleased you were with our service and how your new Essential is making reading so much easier for you. Enjoy your reading. Best wishes, Nikki Customer Champion

Atsauksmes par produktu

Pirkuma datums: 03/01/2026

0

Uzticams klients

Verificēja Feefo

4 months ago

Good delivery experience

Easy to order and we'll packaged

Nikki

Serious Readers

3 months ago

Thank you - very pleased to hear how impressed you were with the efficiency of your service. I believe Helen has been assisting you with your bulb issues which are now resolved. Enjoy your light and thank you again for sharing your feedback with us. Best wishes, Nikki Customer Champion

Atsauksmes par produktu

Pirkuma datums: 31/12/2025

0

JO

JonW

Verificēja Feefo

GBR

4 months ago

Ko JonW teica par Serious Readers:

Good website, easy free returns.

Delivered quickly, even during the 2025/2026 festive period when most suppliers have taken a break. Exactly as ordered. No need for telephone communication. Promise of free return if unsatisfied...

Lasīt vairāk

Nikki

Serious Readers

4 months ago

Thank you for sharing your excellent recommendation with us. We are delighted to hear how prompt you found our service and how you are now enjoying all the excellent benefits of your HD Essential Table Light. Enjoy your reading and wonderful to hear the difference it has made for you. Best wishes, Nikki Customer Champion

Atsauksmes par produktu

Pirkuma datums: 28/12/2025

0

RH

Richard H

Verificēja Feefo

GBR

4 months ago

Ko Richard H teica par Serious Readers:

Great product and properly packaged , on time delivery

Delivered as promised and wonderfully packaged

Nikki

Serious Readers

4 months ago

Thank you for your excellent feedback. It's good to hear how impressed you were with both service and product. Enjoy your light and thank you for taking time to share your feedback with us it is very appreciated. Best wishes Nikki Customer Champion

Atsauksmes par produktu

Pirkuma datums: 28/12/2025

0

MR

Mr Rhodes

Verificēja Feefo

GBR

5 months ago

Ko Mr Rhodes teica par Serious Readers:

Very satisfied after a courteous replacement; thank you!

A faulty switch rendered my original Serious Readers light useless, and this was a significant shame since it was intended as a Christmas present. However, the customer service team, with special...

Lasīt vairāk

Atsauksmes par produktu

Alex

Serious Readers

5 months ago

Hello Mr Rhodes. Thanks for letting us know. You called us at 16:25 on Dec 29th and Helen called you back at 09.30 on 30th. I'm sorry there has been a problem with your light. I understand that Helen has surmised that your HD Essential light most likely has a faulty switch which is a very rare. The light was tested at despatch so it has probably taken a hit during transport. We will of course replace it as soon as possible and get the original back to tear it apart and see what might have been the cause. We will let you know the outcome of the investigation. Our apologies for this glitch, which is especially annoying at Christmas. Thanks for your patience. Alex (Pratt) Founder

MR

Mr Rhodes

4 months ago

A faulty switch rendered my original Serious Readers light useless, and this was a significant shame since it was intended as a Christmas present. However, the customer service team, with special and genuine care and also thorough attention to detail shown by Helen each time she contacted me, indicates a small business proud of its products and designs. I have now received a replacement light, which appears to work perfectly, looks elegant, and feels stable yet without a hint of bulkiness. Thank you!

Nikki

Serious Readers

4 months ago

Thank you for your kind words, good to hear Helen looked after you so well and you are now enjoying your HD Essential. Thank you for you patience it was very appreciated by our team here Best wishes, Nikki

Pirkuma datums: 06/12/2025

0

MA

Mr Anderson

Verificēja Feefo

GBR

4 months ago

Ko Mr Anderson teica par Serious Readers:

One is never enough

I am not well off and I spend money very carefully....that I have just purchased our 2nd Serious Reader floor light says it all.....

Nikki

Serious Readers

4 months ago

Your statement speaks for itself for quality, and is a fabulous recommendation for Serious - Thank you. Truly excellent feedback and has brought smiles all round from our team here.. Enjoy your Serious Collection. Best wishes, Nikki Customer Champion

Atsauksmes par produktu

Pirkuma datums: 26/12/2025

0

MK

Mrs King

Verificēja Feefo

4 months ago

Ko Mrs King teica par Serious Readers:

Purchase and delivery

Fine but little iinformation about when to expect it (admittedly, after bad snow and ice.)

Nikki

Serious Readers

4 months ago

Thank you for sharing your excellent feedback with us, we are delighted to hear that you are so impressed with our lights that you have ordered another. I'm sorry to hear that you felt the delivery communication was a little lacking but thank you for your understanding re negative impact of the weather conditions. Enjoy your lights and thank you for choosing us again for your light purchases. Best wishes, Nikki Customer Champion

Atsauksmes par produktu

Pirkuma datums: 19/12/2025

0

Uzticams klients

Verificēja Feefo

4 months ago

Great service, delivered on agreed date

Nikki

Serious Readers

4 months ago

Thank you for sharing your excellent recommendation with us it is very appreciated. We are delighted to hear how impressed you were with both our service and the quality of your HD Essential. Enjoy your light and thank you again for taking time to share your purchase experience with us it means a lot to all at Serious. Best wishes, Nikki Customer Champion

Atsauksmes par produktu

Pirkuma datums: 22/12/2025

0

Serious Readers pārskati

HD Pro Floor LightVairāk pārskatu par šo produktu(3,988)Skatīt produkta tīmekļa vietniExcellent light for serious readers. A big improvement on most standard lights.

HD Essential Floor LightVairāk pārskatu par šo produktu(2,342)Skatīt produkta tīmekļa vietniGreat product, makes reading so much easier

HD Essential Floor LightVairāk pārskatu par šo produktu(2,342)Skatīt produkta tīmekļa vietniVery sturdy, bright and adjustable floor light for reading - in my case. Fully assembled and wonderfully packaged with perfect unpacking and use instructions. Built in Britain important to me.

HD Essential Floor LightVairāk pārskatu par šo produktu(2,342)Skatīt produkta tīmekļa vietniAll I can say is I am not wealthy and am very careful how I spend my money.....just bought our second Serious Reader light......nuff said...

HD Essential Floor LightVairāk pārskatu par šo produktu(2,342)Skatīt produkta tīmekļa vietniWe already had one floor light and had no hesitation in buyiing anoother.

HD Essential Floor LightVairāk pārskatu par šo produktu(2,342)Skatīt produkta tīmekļa vietniGreat service - light delivered on due date, well packaged and personalised guarantee. Very pleased with the light.

Kā tiek vāktas Feefo atsauksmes?

Kurš var atstāt atsauksmi Feefo?

Kā mēs pārbaudām atsauksmes?

Kā mēs rīkojamies ar viltotām atsauksmēm?