Serious Readers pārskati

Glad to hear your initial impression of your Winston lights is positive. Enjoy trying them out and if you do decide they are not quite right for you please let us know, as we have other models offering a warmer, softer light which you may like to consider. Sorry to hear you had difficulty assembling the lights and did not find the instructions until it was too late. We're always here to help so please don't hesitate to call or email if you need any further assistance. Helen Fearnley Customer Services Manager

It was nice to speak with you over the phone to clear up this misunderstanding. As discussed, when you dim your Alex Light, then switch it off at the head, it will return to the same light level when you switch it back on again. However, when turned off at the in-line switch or at the socket it will return at full strength as soon as switched on at the head again. You might also like to refer to your User Guide included with your light. Glad to hear you are now happy with your light. Maggie White Customer Services