Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Sephora pārskati

https://www.sephora.co.uk/

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Tiek rādīti visi 180,361 pārskati

Uzticams klients

Verificēja Feefo

17 days ago

Sephora beauty.

I really like being able to buy my sephora online and getting it delivered quickly. There's such a great range of beauty items to choose from.

Uzticams klients

Verificēja Feefo

17 days ago

Vital place to source all your beauty products. Sephora services is prompt with due consideration

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Verificēja Feefo

18 days ago

Romee

Verificēja Feefo

GBR

18 days ago

Ko Romee teica par Sephora:

Very bad experience-never received my order

Never received my order.

Rebecca

Sephora

17 days ago

Hello, Thank you for bringing this to our attention, and please accept our sincere apologies for the frustration and delay regarding your order. We have followed up with you directly via email with an update. We appreciate your patience and the opportunity to make this right. Kind regards Sephora UK Customer Care

Uzticams klients

Verificēja Feefo

18 days ago

Always a chill experience!

The staff in my local Sephora are always so kind and knowledgeable! The displays are clean, stocked up well and visually interesting. The range of products offered is unbelievably wide. The...

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Uzticams klients

Verificēja Feefo

18 days ago

Excellent service. Would use again. Free delivery is always a bonus.

Jackie

Verificēja Feefo

GBR

18 days ago

Ko Jackie teica par Sephora:

Excellent

Uzticams klients

Verificēja Feefo

18 days ago

Customer service

Wrong order was sent and new order delivered without hassle. Thank you

Marianne Morgans

Verificēja Feefo

GBR

18 days ago

Ko Marianne Morgans teica par Sephora:

Bad Service on all levels

I have not received my order which cost £107 and was a birthday gift. Evri has failed to deliver 2 shipments (one of which was a replacement product) from you and the Sephora customer service seem...

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Rebecca

Sephora

18 days ago

Hello, Thank you for bringing this to our attention, and we are sincerely sorry for the ongoing issues you have experienced with your deliveries and the delay in our response. We take feedback like yours very seriously. We can confirm that a member of our team has been in touch via email to resolve this for you today. If you have any further questions or if we can assist you further, please check your inbox for our direct message. Kind regards Sephora UK Customer Care

Uzticams klients

Verificēja Feefo

20 days ago

Vai nesaņēmāt uzaicinājumu sniegt atsauksmi?

Feefo Trusted Service Awards

Mūsu neatkarīgie apbalvojumi atzīst labākos zīmolus klientu apkalpošanas jomā. Uzvarētājus nosaka no klientiem saņemtie vērtējumi.

Kas ir Trusted Service Awards

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