Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Secure Trust Bank Atsauksmes | Klientu apkalpošanas atsauksmes par https://www.feefo.com/reviews/secure-trust-bank | Feefo

Tiek rādīti visi 6,379 pārskati

Uzticams klients

Verificēja Feefo

8 days ago

Good communication

Only just set up an isa which was very easy. Plenty of emails explaining every step

Louise

Secure Trust Bank

6 days ago

Hello, Thank you for your feedback.We’re pleased to hear that you found setting up your ISA straightforward and that our communications helped guide you through each step. Providing clear and supportive updates throughout the process is something we aim to deliver, so it’s great to know this was your experience. We appreciate you taking the time to share your thoughts. If you need any further assistance, please don’t hesitate to get in touch. Kind regards, Louise

Uzticams klients

Verificēja Feefo

9 days ago

Easy service

Easy to use and to do what I needed to.

Louise

Secure Trust Bank

6 days ago

Hello, Thank you for your feedback.We’re pleased to hear that you found our service easy to use and that it met your needs. We appreciate you taking the time to share your experience. If you need any further assistance, please don’t hesitate to get in touch. Kind regards, Louise

Uzticams klients

Verificēja Feefo

12 days ago

A perfect gentleman

Gentleman solved the problem and was able to transfer the account.Very patient and put my special needs on the system

Sophie

Secure Trust Bank

11 days ago

Hi, Thank you for sharing your experience. We’re pleased to hear that our colleague was able to resolve the issue, complete the account transfer, and support your special requirements with patience and care. Providing understanding and tailored assistance is very important to us, and your feedback is greatly appreciated. Kind regards, Sophie

Rama Patel

Verificēja Feefo

13 days ago

Sophie

Secure Trust Bank

11 days ago

Hi Rama, Thank you for taking the time to leave your 5 star review, we appreciate it! Kind regards, Sophie

Uzticams klients

Verificēja Feefo

16 days ago

Sophie

Secure Trust Bank

11 days ago

Hi, Thank you for taking the time to leave your 5 star review, we really appreciate it! Kind regards, Sophie

Uzticams klients

Verificēja Feefo

16 days ago

Renwal was easy.

Very clear, timely instructions via email. Happy with service. Quick confirmation of actions taken. Renewal process very easy.

Sophie

Secure Trust Bank

11 days ago

Hi, Thank you for your kind feedback. We’re delighted to hear that our email communications were clear and timely, and that the service met your expectations. It’s great to know that you found the renewal process straightforward. We really appreciate you taking the time to share your experience. Kind regards, Sophie

Northern Scot.

Verificēja Feefo

GBR

17 days ago

Ko Northern Scot. teica par Secure Trust Bank:

Great Bank to deal with.

Easy online applications. Good information on products. Higher interest rates than most other Banks. Quick response to confirm receipt of deposits.

Sophie

Secure Trust Bank

11 days ago

Hi Isabella, Thank you for taking the time to share your feedback. We’re pleased to hear that you found our online application process easy to use and the product information clear and helpful. It’s also great to know that our competitive interest rates and prompt deposit confirmations met your expectations. We appreciate your support and look forward to continuing to provide you with a smooth and reliable banking experience. Kind regards, Sophie

Uzticams klients

Verificēja Feefo

21 days ago

Good customer service

I used the secure messages service and received prompt and informative replies. My request was actioned in the time given..

Louise

Secure Trust Bank

20 days ago

Hello, Thank you for your positive feedback. We’re pleased to hear that you found our secure messaging service prompt and informative, and that your request was resolved within the expected timeframe. We appreciate you taking the time to share your experience. Kind regards, Louise

Philip Lincoln

Verificēja Feefo

1 month ago

Ko Philip Lincoln teica par Secure Trust Bank:

Great service

Excellent customer service staff - easy to contact and helpful

Sophie

Secure Trust Bank

1 month ago

Hi Phillip, Thank you for taking the time to leave this feedback. We’re delighted to hear that our customer service team met your expectations and were easy to contact. We value your support. Kind regards, Sophie

Uzticams klients

Verificēja Feefo

1 month ago

A TRUSTED SAVINGS PROVIDER

IT IS QUICK TO OPEN / CLOSE AND TRANSFER MONEY , AND THE SITE IS EASY TO NAVIGATE

Louise

Secure Trust Bank

1 month ago

Hello, Thank you for taking the time to share your experience. We’re pleased to hear that you find us a trusted savings provider and that our processes and website are easy to use. We appreciate your review and your continued trust. Kind regards, Louise