Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Secure Trust Bank atsauksmes

Tiek rādīti visi 6,381 pārskati

Alwyn Thomas

Verificēja Feefo

GBR

10 months ago

Ko Alwyn Thomas teica par Secure Trust Bank:

Overall all good

Slow start to my ISA transfer request from another provider- transfer request made on 12th November but no feedback until I a requested update on 14th December. Progress from then was immediate and...

Lasīt vairāk

Sophie

Secure Trust Bank

10 months ago

HI Alwyn, We are pleased to hear you are satisfied with the service we have provided, Thank you for your review, We appreciate it! Kind regards, Sophie

Uzticams klients

Verificēja Feefo

10 months ago

Good experience

Straightforward and clear. Options were well explained in advance with competitive savings interest rates.

Sophie

Secure Trust Bank

10 months ago

Hi, We are pleased to hear this, Thank you for your review! Kind regards, Sophie

Uzticams klients

Verificēja Feefo

10 months ago

Excellent- account update

Excellent service, called to let me know my account needed updating to better interest rate. Member of staff was very helpful and got me set up online again as I couldn’t access. Definitely recommend...

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Sophie

Secure Trust Bank

10 months ago

Hi, We are pleased to hear you have received excellent customer service from us. Thank you for your review, We appreciate it! Kind regards, Sophie

Uzticams klients

Verificēja Feefo

10 months ago

Brilliant service

Brilliant you can actually speak to someone if you have any issues. Very helpful on the phone as I was locked out of my account.

Sophie

Secure Trust Bank

10 months ago

Hi, We are pleased to hear you are satisfied with the service we provide! Thank you for your review, We appreciate it!# Kind regards, Sophie

Uzticams klients

Verificēja Feefo

10 months ago

Unimpressed

I am an old customer and had a nightmare day trying to set up an account It seems that if you are an old customer the system cannot cope. I had to call numerous times to sort everything out and even...

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Sophie

Secure Trust Bank

10 months ago

Hi, We are sorry to hear you didn't have the best experience setting up your account with us. We appreciate your feedback. Kind regards, Sophie

Lesley Morgan

Verificēja Feefo

GBR

10 months ago

Sophie

Secure Trust Bank

10 months ago

Hi Lesley, Thank you for your 4 Star review! Kind regards, Sophie

Sandra Hardy

Verificēja Feefo

10 months ago

Sophie

Secure Trust Bank

10 months ago

Hi Sandra, Thank you for your 5 star review, We appreciate it! Kind regards, Sophie

Uzticams klients

Verificēja Feefo

10 months ago

Very Helpful

Very helpful customer service, very patient with me and helped me through stage by stage- shame not everyone is like that with elderly people.. many thanks

Sophie

Secure Trust Bank

10 months ago

Hi, We are pleased to hear we have met your needs with our customer service! Thank you for your review, We appreciate it! Kind regards, Sophie

Uzticams klients

Verificēja Feefo

10 months ago

Telephone help.

I telephoned and was given step by step help to transfer money to a new account.

Sophie

Secure Trust Bank

10 months ago

Hi, We are pleased to hear are satisfied with the service you have received, Thank you for your review, We appreciate it! Kind regards, Sophie

Jonathan Smith

Verificēja Feefo

GBR

10 months ago

Ko Jonathan Smith teica par Secure Trust Bank:

Good Service

Easy to contact and great rates

Sophie

Secure Trust Bank

10 months ago

Hi Jonathan, We are pleased to hear this! Thank you for your review Kind regards, Sophie

Vai nesaņēmāt uzaicinājumu sniegt atsauksmi?

Feefo Trusted Service Awards

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Kas ir Trusted Service Awards

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Secure Trust Bank pārskati

Kā tiek vāktas Feefo atsauksmes?

Kurš var atstāt atsauksmi Feefo?

Kā mēs pārbaudām atsauksmes?

Kā mēs rīkojamies ar viltotām atsauksmēm?