Really pleased with how my query was dealt with today by Hope on the service desk.
Its never great when something goes wrong, but its how the customer services teams support you and deal with it...
LasÄ«t vairÄk
Hope
Scribbler
2 months ago
Thanks so much for taking the time to share this lovely feedback! I'm so glad I could help resolve this and get your order back on track for you! š
All the best,
Hope
I contacted customer service to find out if my card had arrived. Unfortunately, it wasnāt on a tracked signed for service just tracked 48hours. I was offered a refund. I double checked with my...
LasÄ«t vairÄk
Hope
Scribbler
3 months ago
Hi there,
Thank you so much for taking the time to leave us such a lovely review! I'm so glad that I was able to help with your order and happy to hear that your friend's loved their card and gift! šš
Have a lovely day!
Hope
MÄs patstÄvÄ«gi vÄcam atsauksmes to uzÅÄmumu vÄrdÄ, kas ar mums sadarbojas. MÅ«su platforma sazinÄs tikai ar pÄrbaudÄ«tiem pircÄjiem, tÄpÄc varat bÅ«t droÅ”i, ka lasÄt reÄlu klientu atsauksmes.
Feefo atsauksmi var atstÄt tikai klienti ar pirkuma apliecinÄjumu. MÄs to nodroÅ”inÄm, sazinoties ar pÄrdevÄjiem uzreiz pÄc darÄ«juma veikÅ”anas.
MÄs pÄrbaudÄm, vai atsauksmes ir no patiesiem klientiem, saskaÅojot tos ar pÄrdevumu vai darÄ«jumu. CilvÄki tiek aicinÄti atstÄt atsauksmi tikai pÄc pirkuma veikÅ”anas no uzÅÄmuma.
MÄs pÄrbaudÄm, vai atsauksmes ir no patiesiem klientiem, saskaÅojot tos ar pÄrdevumu vai darÄ«jumu. CilvÄki tiek aicinÄti atstÄt atsauksmi tikai pÄc pirkuma veikÅ”anas no uzÅÄmuma.