Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Sastaticket.pk Atsauksmes | Klientu apkalpošanas atsauksmes par {{merchantUrl}} | Feefo

Tiek rādīti visi 3,655 pārskati

Trusted Customer

9 years ago

Ko Trusted Customer teica par Sastaticket.pk:

Price little cheaper than other agents

Shazil

Sastaticket.pk

9 years ago

Dear Mr. Abu Bakar,

Thank you for taking time out to rate our service and to give us feedback. We are happy to hear that you found our prices to be competitive and less than your travel agent. We look forward to servicing you on your future travels.

Regards,

Sastaticket.pk

Uzticams klients

9 years ago

High-Five

Excellent customer services, friendly staff and reliable

Shazil

Sastaticket.pk

9 years ago

Dear Customer,

Thank you for taking time out to rate our service and to give us feedback. We appreciate your kind and encouraging words.

Regards,

Sastaticket.pk

Uzticams klients

9 years ago

Online process was way to slow At time when i had to change my flight sched...

Online process was way to slow At time when i had to change my flight schedule I waited for hour for the whole process

Shazil

Sastaticket.pk

9 years ago

Dear Customer,

Our sincere apologies for the extremely delayed response and for having to wait for an hour to make changes to your flight. We have investigated your case and would like to apologise for the unacceptable wait.

Since your complaint, we have made changes to our process in all offices in Karachi, Lahore, and Islamabad to ensure that our customers are serviced immediately.

We hope you give us another opportunity to win your trust in your future travels.

Regards,

Sastaticket.pk

Trusted Customer

9 years ago

Ko Trusted Customer teica par Sastaticket.pk:

Online credit card not working section.

Very slow phone service feedback.

Shazil

Sastaticket.pk

9 years ago

Dear Mr. Ali,

Thank you for taking time out to rate our service and to share feedback. We are working on adding additional resources to our team and to improving our processes that will result in a better customer service experience. Furthermore, we will be activating online credit and debit card payments by the second week of April.

Once again, our apologies for the inconvenience you had to face. We hope you remember Sastaticket.pk for your future flight and hotel bookings.

Regards,

Team Sastaticket.pk

Uzticams klients

9 years ago

Good service by Sastaticket.pk

The turnaround time of furnishing the request isn't fast enough

Shazil

Sastaticket.pk

9 years ago

Dear Customer,

Thank you for taking time out to rate our service and for giving us feedback. We apologise for the inconvenience you had to face to due to our response time. We are working on adding additional resources to our team and to improving our processes that will result in a better customer service experience.

We hope you remember Sastaticket.pk for your future flight and hotel bookings.

Regards,

Team Sastaticket.pk

Uzticams klients

9 years ago

Good service by Sastaticket.pk

Convenient. Payment methods should be easier though

Shazil

Sastaticket.pk

9 years ago

Dear Customer,

Thank you for taking time out to rate our service and for sharing feedback on how we can improve. We will be activating online credit and debit card payments in the second week of April. Furthermore, we will also be introducing Easypay and JazzCash payment options in the near future.

We hope you remember Sastaticket.pk for your future flight and hotel bookings.

Regards,

Team Sastaticket.pk

Trusted Customer

9 years ago

Ko Trusted Customer teica par Sastaticket.pk:

Good start. Needs improvement

The payment option is not online. I had to wait more than half an hour for the transaction at the office. If the transaction was online it would have be perfect. The agents online as well as in the...

Lasīt vairāk

Shazil

Sastaticket.pk

9 years ago

Dear Mr. Sayani,

Thank you for taking time out to rate our service. Your kind and encouraging words for our customer support agents are much appreciated. We will be activating online payment option through HBL Cybersource by second week of April.

We hope you remember Sastaticket.pk for your future flight and hotel bookings.

Regards,

Team Sastaticket.pk

Trusted Customer

9 years ago

Ko Trusted Customer teica par Sastaticket.pk:

Flight booking representative need to be more responsible and they must hav...

Flight booking representative need to be more responsible and they must have ownership skills and own their work. Thanks, Rizwan Baig brother of Tahseen Karim

Shazil

Sastaticket.pk

9 years ago

Dear Mr. Baig,

Thank you for taking time out for giving us feedback. We have reviewed your case and will be working on further improving our customer support training program.

We hope to have an opportunity to service you again

Regards,

Sastaticket.pk

Trusted Customer

9 years ago

Ko Trusted Customer teica par Sastaticket.pk:

Purchase two return ticket from Kar to Lhr. Unfortunatly I book return dat...

Purchase two return ticket from Kar to Lhr. Unfortunatly I book return date 27th April instead of 27th March. On Correction you charge Rs.4,430 which is very unfair. It was first & bitter...

Lasīt vairāk

Shazil

Sastaticket.pk

9 years ago

Dear Mr. Ahad,

Thank you for taking time out to rate our service. We have reviewed your case and unfortunately the additional payment you had to make was as per the airline policy. The additional Rs. 4,430 was an airline charge and not a Sastaticket.pk charge. Please feel free to reach out to support@sastaticket.pk if you would like further clarity on this.

We hope to have an opportunity to service you again

Regards,

Sastaticket.pk

Trusted Customer

9 years ago

Ko Trusted Customer teica par Sastaticket.pk:

Respected Sir, Excellent Service Provided. Prompt Action taken to issue tic...

Respected Sir, Excellent Service Provided. Prompt Action taken to issue tickets. Best Regards Syed Sajjad Mehdi Jaafri

Shazil

Sastaticket.pk

9 years ago

Dear Mr. Jaafri,

Thank you for taking time out to rate our service. Your kind and encouraging words are much appreciated.

Regards,

Sastaticket.pk

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Kāpēc uzticēties Feefo atsauksmēm?

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Sastaticket.pk pārskati

Kā tiek vāktas Feefo atsauksmes?

Kurš var atstāt atsauksmi Feefo?

Kā mēs pārbaudām atsauksmes?

Kā mēs rīkojamies ar viltotām atsauksmēm?