Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Santa's Lapland Atsauksmes | Klientu apkalpošanas atsauksmes par {{merchantUrl}} | Feefo

Tiek rādīti visi 362 pārskati

Deborah

Verificēja Feefo

1 year ago

Ko Deborah teica par Santa's Lapland:

Knowledgeable staff who knew the itinerary very well.

Booking was easy once the initial hiccup of getting a quote was sorted. Alice was very knowledgeable . She had first hand experience of the hotel , resort and package . She answered lots of questions.

Atlanta

Santa's Lapland

1 year ago

Thank you for your feedback! We're happy to hear that Alice was so helpful and knowledgeable. It’s great to know that booking was easy after the initial hiccup. We're glad you had a positive experience with the staff and all your questions were answered! - Atlanta

Pirkuma datums: 20/01/2025

Uzticams klients

Verificēja Feefo

1 year ago

Great people to deal with

The web site is informative, easy to navigate, has lots of useful advice and plenty of options. When I rang with a couple of queries I was offered ( without me asking) to have a ‘hold’ put on the...

Lasīt vairāk

Atlanta

Santa's Lapland

1 year ago

Thanks for sharing your experience! It sounds like everything went smoothly and efficiently. We’re glad to hear you had such a positive experience with the website, the customer service, and the process overall. - Atlanta

Pirkuma datums: 16/01/2025

Uzticams klients

Verificēja Feefo

1 year ago

Helpful and efficient

Fast efficient helpful service answered all my questions

Katie

Santa's Lapland

1 year ago

HI there! Thank you for this great 5-star review you have left us. Please let us know if there is anything else we can help you with! - Katie

Pirkuma datums: 15/01/2025

Uzticams klients

Verificēja Feefo

1 year ago

Amazing from start to finish cannot wait to go! Dec 25!

Amazing customer service

Atlanta

Santa's Lapland

1 year ago

Thank you for taking the time to leave us feedback! Its great to hear that you had a smooth booking process! We hope you have a great trip - Atlanta

Pirkuma datums: 11/01/2025

Helen

Verificēja Feefo

1 year ago

Ko Helen teica par Santa's Lapland:

Easy to book

Straightforward and transparent. Very friendly team

Pirkuma datums: 08/01/2025

Uzticams klients

Verificēja Feefo

1 year ago

Straightforward

Still need to go. Its in 2026

Pirkuma datums: 08/01/2025

Gemma

Verificēja Feefo

1 year ago

Ko Gemma teica par Santa's Lapland:

Excellent booking experience

Very polite and informative about the trip. Answered all questions I had and listened to my needs .

Pirkuma datums: 10/01/2025

Anthony

Verificēja Feefo

1 year ago

Ko Anthony teica par Santa's Lapland:

Travel guidance given promptly, professionally and on a timely basis. Thank you!

Pirkuma datums: 10/01/2025

Uzticams klients

Verificēja Feefo

1 year ago

Great service

Got through to someone with ease, sales rep was really nice, helpful, knowledgeable and local

Pirkuma datums: 07/01/2025

Uzticams klients

Verificēja Feefo

1 year ago

Lack of knowledge of sales staff

Santas Lapland have come highly recommended to us by 2 friends. But the booking process was frustrating and time consuming (nearly 2 hours). I had what I thought were 2 simple questions but sales...

Lasīt vairāk

Pirkuma datums: 07/01/2025