Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Santa Claus Trips atsauksmes

Tiek rādīti visi 1,403 pārskati

Uzticams klients

Verificēja Feefo

3 months ago

They are ok

Lots of emails, hard sell and not easy to follow the quotes.

Miss Williams

Verificēja Feefo

3 months ago

Ko Miss Williams teica par Santa Claus Trips:

Excellent service

Ashley Logan was absolutely amazing nothing was too much answered all my enquiries so quick sent so many options just amazing customer service and we are so excited to attend Lapland for the first...

Lasīt vairāk

Paula Hume

Santa Claus Trips

2 months ago

Dear Miss Williams We are delighted to hear about your positive experience with Ashley and that she assisted you with your enquiries so efficiently. It's great to know that you're feeling excited about your first trip to Lapland with your little one. Thank you for choosing Santa Claus Trips. Kind Regards Paula Hume Lapland Sales Coordinator Santa Claus Trips

Mrs Allen

Verificēja Feefo

3 months ago

Paula Hume

Santa Claus Trips

2 months ago

Good Afternoon Thank you for awarding Santa Claus Trips 5 stars for our service. Kind Regards Paula Hume Lapland Sales Coordinator Santa Claus Trips

Miss Pearce

Verificēja Feefo

GBR

3 months ago

Ko Miss Pearce teica par Santa Claus Trips:

Great booking experience

The agent I spoke to was warm, friendly and gave me great service, calling me back straight away when I got disconnected. She gave what I felt was a really honest review of her experience of the trip...

Lasīt vairāk

Paula Hume

Santa Claus Trips

3 months ago

Dear Mrs Pearce Thank you for sharing your review of our service. It's wonderful to know that your agent provided a warm, friendly, and efficient service, and we appreciate you highlighting their helpfulness. Thank you for choosing Santa Claus Trips. Kind Regards Paula Hume Lapland Sales Coordinator Santa Claus Trips

Mrs Bennett

Verificēja Feefo

AUS

3 months ago

Ko Mrs Bennett teica par Santa Claus Trips:

Amazing service

Paula Hume

Santa Claus Trips

3 months ago

Dear Mrs Bennett Thank you for taking the time to share your positive feedback. Kind Regards Paula Hume Lapland Sales Coordinator Santa Claus Trips

Uzticams klients

Verificēja Feefo

3 months ago

Visit to see Santa in Lapland

Janice was very professional friendly helpful using all her experience so much help and guidance was given. Janice tried to find the best holiday for our needs

Paula Hume

Santa Claus Trips

3 months ago

Good Afternoon We are delighted to hear about your positive experience with Janice. It's wonderful to know that her professionalism, friendliness, and expertise were so helpful in finding the best holiday for your needs and we appreciate you taking the time to share your feedback. Kind Regards Paula HumeLapland Sales Coordinator Santa Claus Trips

Uzticams klients

Verificēja Feefo

4 months ago

Very helpful staff

Booking was very easy and Samantha checked multiple trip types for us and even found one for our preferred location that was not on the website. All our questions were answered in detail and quickly!

Paula Hume

Santa Claus Trips

3 months ago

Good Afternoon We are so pleased to hear that you had such a positive experience booking with us. It's good to know that Samantha was able to assist you so thoroughly and efficiently, finding the perfect trip for your preferred location. We appreciate you taking the time to share your feedback and thank you for choosing Santa Claus Trips. Kind Regards Paula Hume Lapland Sales Coordinator Santa Claus Trips

Miss Hannah

Verificēja Feefo

4 months ago

Ko Miss Hannah teica par Santa Claus Trips:

Great service!

After being put in touch with Janice via Rhiannon, I received great service and communication. I was offered various options of trip and also had phone calls with Janice to discuss my options and she...

Lasīt vairāk

Paula Hume

Santa Claus Trips

3 months ago

Dear Miss Hannah We are delighted you received great service and communication from Janice. It's good to hear she was able to offer you various trip options and answer all your questions. I am also glad that her personal experience with the destination was helpful in your decision-making process. Kind Regards Paula Hume Lapland Sales Coordinator Santa Claus Trips

Miss Grace

Verificēja Feefo

GBR

4 months ago

Ko Miss Grace teica par Santa Claus Trips:

Great service

Very informative. Andrew answered every question I had about the booking and the trip.

Paula Hume

Santa Claus Trips

3 months ago

Dear Miss Grace We are so pleased to hear that you found your experience with Andrew to be very informative and that he was able to answer all of your questions regarding your booking and trip. We appreciate you taking the time to share your positive feedback. Kind Regards Paula Hume Lapland Sales Coordinator Santa Claus Trips

Mrs Dell

Verificēja Feefo

GBR

4 months ago

Ko Mrs Dell teica par Santa Claus Trips:

It was a happy jolly experience booking with Santa Clause trip.

From the emailed quote to booking the trip I found the process easy and hassle free. The phone call to your agent Samantha was a very positive experience. She was helpful, friendly, jolly,...

Lasīt vairāk

Paula Hume

Santa Claus Trips

3 months ago

Dear Mrs Dell We are so pleased to hear that you found the process from emailed quote to booking your trip easy and hassle-free. It's wonderful to know that your phone call with Samantha was a positive experience and that she was able to assist you in such a friendly and helpful manner. We understand how important it is to feel comfortable and supported when booking a special holiday, especially one that has been long-awaited. Thank you for sharing your kind words and thank you for choosing Santa Claus Trips.. Kind Regards Paula Hume Lapland Sales Coordinator Santa Claus Trips