Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Santa Claus Trips Atsauksmes | Klientu apkalpošanas atsauksmes par {{merchantUrl}} | Feefo

Tiek rādīti visi 1,381 pārskati

Uzticams klients

Verificēja Feefo

3 months ago

Easy for quote and booking

Happy with everything

Paula Hume

Santa Claus Trips

2 months ago

Good Morning We are glad to hear you were happy with everything and we appreciate the 5 stars you have awarded us for our service. Thank you for choosing Santa Claus Trips. Kind Regards Paula HumeLapland Sales Coordinator Santa Claus Trips

Mrs Isaacs

Verificēja Feefo

GBR

3 months ago

Ko Mrs Isaacs teica par Santa Claus Trips:

Very helpful

Paula Hume

Santa Claus Trips

2 months ago

Dear Mrs Isaacs We are so pleased to hear that you found our team very helpful. Thank you for sharing your feedback with us. Kind Regards Paula Hume Lapland Sales Coordinator Santa Claus Trips

Uzticams klients

Verificēja Feefo

3 months ago

Really good helpfull service thought of most things and how to solve them. Great people

I only ever give 4 stars as there is always room for improvement.Brilliantly and always helpful if you speak to someone

Paula Hume

Santa Claus Trips

2 months ago

Good Morning We are delighted to hear about your positive experience and appreciate you recognising the helpfulness of our team. It's wonderful to know that our efforts to assist you have been successful. We also acknowledge your feedback regarding room for improvement and welcome suggestions as we always strive to offer our customers a 5 star experience. Kind Regards Paula Hume Lapland Sales Coordinator Santa Claus Trips

Mr Searson

Verificēja Feefo

GBR

3 months ago

Ko Mr Searson teica par Santa Claus Trips:

Booking Santa clause trip

The booking process was straightforward, informed company representatives were on hand with advice and helpful information as required.

Paula Hume

Santa Claus Trips

2 months ago

Dear Mr Searson We're so pleased to hear that you found the booking process straightforward and that our representatives were able to provide you with helpful advice. We appreciate your feedback. Kind Regards Paula Hume Lapland Sales Coordinator Santa Claus Trips

Mrs Barwell

Verificēja Feefo

GBR

3 months ago

Ko Mrs Barwell teica par Santa Claus Trips:

Excellent to have a named contact for your trip

Easy to communicate with one named person allocated to your booked trip. All calls and emails from the same person resulted in a much better experience and much less stress.

Paula Hume

Santa Claus Trips

2 months ago

Dear Mrs Barwell We're delighted to hear that you had such a positive experience with our communication process. It's wonderful to know that having a dedicated point of contact made your trip planning smoother and less stressful. We appreciate you sharing your feedback. Kind Regards Paula Hume Lapland Sales Coordinator Santa Claus Trips

Mrs Dagnell

Verificēja Feefo

3 months ago

Ko Mrs Dagnell teica par Santa Claus Trips:

Gave me lots of her time

Extremely helpful helping me find the perfect holiday

Paula Hume

Santa Claus Trips

2 months ago

Dear Mrs Dagnell, We're so pleased to hear that you found your lapland Expert helpful in finding your perfect holiday. It's wonderful to know she could assist you in such a positive way. Thank you for choosing Santa Claus Trips. Kind Regards Paula Hume Lapland Sales Coordinator Santa Claus Trips

Mr Dixon

Verificēja Feefo

GBR

3 months ago

Ko Mr Dixon teica par Santa Claus Trips:

Very professional

Paula Hume

Santa Claus Trips

1 month ago

Good Afternoon Thank you for sharing your feedback. Kind Regards Paula Hume Lapland Sales Coordinator Santa Claus Trips

Mrs Faulkner

Verificēja Feefo

GBR

3 months ago

Ko Mrs Faulkner teica par Santa Claus Trips:

Superb service

Superb service and great value. Thanks for making booking our trip of a lifetime so easy!

Paula Hume

Santa Claus Trips

1 month ago

Dear Mrs Faulkner Thank you for sharing your feedback. We are delighted to hear that you found our service superb and our options, great value. Thank you for choosing Santa Claus Trips. Kind Regards Paula Hume Lapland Sales Coordinator Santa Claus Trips

Uzticams klients

Verificēja Feefo

3 months ago

Recommendable service

Very efficient and helpful. Their representative Luna was amazing. She discussed all options with me and sent me information on many different options. She was pleasant and very knowledgeable. She...

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Mrs Douglas

Verificēja Feefo

GBR

3 months ago

Ko Mrs Douglas teica par Santa Claus Trips:

Friendly, informative and helpful customer service.

Friendly, informative and helpful customer service. Very happy with the booking process. Andrew was brilliant at answering all our questions.

Paula Hume

Santa Claus Trips

1 month ago

Dear Mrs Douglas, Thank you for sharing your positive feedback. We're delighted to hear that you found our customer service friendly, informative, and helpful. It's good to know that the booking process was a positive experience for you and that Andrew was able to fully answer any questions you had. Thank you for booking with Santa Claus Trips. Kind Regards Paula HumeLapland Sales Coordinator Santa Claus Trips