Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Run4It Atsauksmes | Klientu apkalpošanas atsauksmes par {{merchantUrl}} | Feefo

12,712 pārskati no 12,710

Uzticams klients

8 years ago

Very friendly and informative

Pirkuma datums: 13/04/2018

Runner

8 years ago

Ko Runner teica par Run4It:

Quick despatch

Pirkuma datums: 18/04/2018

Uzticams klients

8 years ago

I've received a request for feedback prior to actually receiving the product I ordered. Delivery was stated as 2-5 days and it has now been 9. Hence, so far, my experience is poor.

Kirsty

Run4It

8 years ago

Hi, thank you for your comments. I am sorry to hear that you received the request for feedback before receiving the order. During our email communication we discovered that your postcode had been entered incorrectly at checkout. This has led to the delay as Royal Mail have been unable to locate the address/postcode combination. The item has been returned to us and as soon as we receive this back we will post it out again with the correct postcode. Sorry for the inconvenience. Thanks, Kirsty - Online Customer Service Manager

Uzticams klients

8 years ago

Following erroneous post code, the help is resolving from Kirsty was excellent and all issues were quickly resolved.

Pirkuma datums: 08/04/2018

Runner

Edinburgh

8 years ago

Ko Runner teica par Run4It:

Excellent service and very prompt delivery

Excellent service and very prompt delivery. Once again I cannot fault the customer service from Run4It and will always use them first for my running gear.

Kirsty

Run4It

8 years ago

Hi John, thank you for your review. I'm delighted to hear your positive comments about the service you received. I will pass your comments across to the team. Thanks, Kirsty - Online Customer Service Manager

Pirkuma datums: 15/04/2018

Runner

8 years ago

Ko Runner teica par Run4It:

New trainers

Called in to the Giffnock shop, the guy was great, absolutely no hassle very helpful will definitely be back. Great service x

Kirsty

Run4It

8 years ago

Hi Elizabeth, so happy to hear this. I will pass you comments across to the Giffnock team. Thanks, Kirsty - Online Customer Service Manager

Atsauksmes par produktu

Pirkuma datums: 10/04/2018

Runner

8 years ago

Ko Runner teica par Run4It:

Good, would appriciate free postage

good. did everything i needed it to. free postage would have been nice

Kirsty

Run4It

8 years ago

Hi Gabriel, thank you for your feedback. We offer free shipping if the order total is over £60. Our Click and Collect option is also free. Thanks, Kirsty - Online Customer Service Manager

Atsauksmes par produktu

Pirkuma datums: 09/04/2018

Uzticams klients

8 years ago

Do not pay extra for next day delivery!!!!

Paid £5.95 for next day delivery (one working day) Placed order on Sat 8.50am, order received Tuesday 18.30 hours. Not impressed as website did suggest quicker delivery expectations. Had I been aware...

Lasīt vairāk

Kirsty

Run4It

8 years ago

Hi, thank you for your comments and I am sorry to hear that you were not happy with the service you received. All of our product pages do state that our Next Working Day service is available between Monday to Thursday if the order is placed before 2pm. It also states that a Next Working Day order placed before 2pm on Friday won't be delivered until Monday as we do not work over the weekend. Sorry for the confusion. Thanks, Kirsty - Online Customer Service Manager

Atsauksmes par produktu

Pirkuma datums: 14/04/2018

Runner

Inverness

8 years ago

Ko Runner teica par Run4It:

Great service

The staff are always very helpful and friendly(Inverness store)

Kirsty

Run4It

8 years ago

Hi Donna, thank you for your feedback. I will pass your comments across to the Inverness store. Thanks, Kirsty - Online Customer Service Manager

Atsauksmes par produktu

Pirkuma datums: 13/04/2018

Runner

8 years ago

Ko Runner teica par Run4It:

Wonderful Service

Love Run4it. Professional service and advice. Use the Dundee store regularly but this time ordered from them on their website. Delivery arrived accurately and promptly. Thanks.

Atsauksmes par produktu

Pirkuma datums: 11/04/2018

Uzticams klients

8 years ago

Online Shopping

The staff at the stores are very knowledgeable, helpful, and do all they can to make you have a fab experience.

Atsauksmes par produktu

Kirsty

Run4It

8 years ago

Hi, thank you for your comments. We have looked into this issue and you are correct. The socks are advertised as unisex on the front of the packaging but on the back they state they are mens. They are also advertised as anklets but they are in fact quarter socks. We are in contact with our Supplier regarding both of these issues so thank you for flagging this to us. Thanks, Kirsty - Online Customer Service Manager

Kirsty

Run4It

8 years ago

Hi, just an update on this. Our Supplier confirmed that these socks are unisex just incase some women prefer the darker colourways. The packaging stating that the socks are Mens is a packaging error. Thanks, Kirsty

Pirkuma datums: 11/04/2018

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Kāpēc uzticēties Feefo atsauksmēm?

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Run4It pārskati

Brooks Glycerin 15 Neutral Running Shoes - WomensVairāk pārskatu par šo produktu(3)Skatīt produkta tīmekļa vietniFirst class service deserves 5 stars

Runderwear Men's Running BoxerVairāk pārskatu par šo produktu(6)Skatīt produkta tīmekļa vietniflawless, woud recommend to anyone

Ronhill Everyday Short Sleeved Running T-Shirt - MensVairāk pārskatu par šo produktu(4)Skatīt produkta tīmekļa vietniStandard running top. good weight, nice on skin. could do better in regards to the "wicking" of sweat, that's mostly my fault though

Brooks Vapor 4 Stability Women's Running ShoesVairāk pārskatu par šo produktu(10)Skatīt produkta tīmekļa vietniAmazing trainers- great value for money

Salomon XA Lite Trail Running Shoes - WomensVairāk pārskatu par šo produktu(2)Skatīt produkta tīmekļa vietniComfy and look good, let's hope they help with my trail runs.

Saucony Peregrine 7 Trail Running Shoes - MensVairāk pārskatu par šo produktu(3)Skatīt produkta tīmekļa vietniUsed them only once so far. Fit perfect, and I like the shoes but will reserve judgement until I’ve run them in and seen how long they will last!

Nike Large Bottle Running Belt - WomensVairāk pārskatu par šo produktu(2)Skatīt produkta tīmekļa vietniThis is a great bottle, secures tightly around your waist for a perfect fit, good sized pocket for your phone too.

Nike Large Bottle Running Belt - UnisexVairāk pārskatu par šo produktu(1)Skatīt produkta tīmekļa vietniGood sized bottle, which fits perfectly around your waist, with a good sized pocket for your phone or other items.

Hilly Mono Skin Lite Anklet Running Socks - UnisexVairāk pārskatu par šo produktu(2)Skatīt produkta tīmekļa vietniI returned these to the shop as I noticed they were short socks, and in fact were unisex but stated men's on the packaging, so exchanged them for a ladies more suitable pair.

Kā tiek vāktas Feefo atsauksmes?

Kurš var atstāt atsauksmi Feefo?

Kā mēs pārbaudām atsauksmes?

Kā mēs rīkojamies ar viltotām atsauksmēm?