Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Ruby Group Atsauksmes | Klientu apkalpošanas atsauksmes par https://www.feefo.com/reviews/ruby-group | Feefo

Tiek rādīti visi 3,310 pārskati

Andrew

Dorset

20 days ago

Neapmierinātība ar piegādi

Ko Andrew teica par Ruby Group:

Good overall service

They resolved an issue amicably within 24 hours.

Pirkuma datums: 02/03/2024

David Luscombe

1 month ago

Apmierinātība ar piegādi

Ko David Luscombe teica par Ruby Group:

Good quality and price.

Good communication and price. Gate turned up on time and looks well made.

Pirkuma datums: 31/12/2023

Adam Fiddy

Ruby Group

1 month ago

Hello there,

Thank you so much for your kind words and for taking the time to give us feedback.
It really means a lot to us here at Ruby UK. We hope you enjoy your gate!
Please let us know if there is anything else we can help you with.

Many thanks again
Genei
Customer Support

Atsauksmes par produktu

Uzticams klients

1 month ago

Apmierinātība ar piegādi

Wooden plank supply

Service & delivery was prompt and as promised.

Pirkuma datums: 22/02/2024

1 month ago

Adam Fiddy

Ruby Group

1 month ago

Hello there,

Thank you so much for your kind words and for taking the time to give us feedback.
It really means a lot to us here at Ruby UK. We hope you enjoy your log lap timber
Please let us know if there is anything else we can help you with.

Many thanks again
Genei
Customer Support

Atsauksmes par produktu

Uzticams klients

1 month ago

Apmierinātība ar piegādi

This order was delivered very quickly and in perfect condition.
All my other dealings have been excellent with Ruby

Pirkuma datums: 05/03/2024

Adam Fiddy

Ruby Group

1 month ago

Hello there,

Thank you so much for your kind words and for taking the time to give us feedback.
It really means a lot to us here at Ruby UK. We hope you enjoy your Cedar Timber
Please let us know if there is anything else we can help you with.

Many thanks again
Genei
Customer Support

Atsauksmes par produktu

Sarah Brenton

1 month ago

Apmierinātība ar piegādi

Ko Sarah Brenton teica par Ruby Group:

Excellent quality

Quality of panels excellent, although more expensive than other options - the benefit was being able to buy exact size so worth the premium,

Pirkuma datums: 04/03/2024

Adam Fiddy

Ruby Group

1 month ago

Hello there,

Thank you so much for your kind words and for taking the time to give us feedback.
It really means a lot to us here at Ruby UK. We hope you enjoy your Panels
Please let us know if there is anything else we can help you with.

Many thanks again
Genei
Customer Support

Atsauksmes par produktu

Uzticams klients

1 month ago

Apmierinātība ar piegādi

Wood

Excellent.

Pirkuma datums: 04/03/2024

Adam Fiddy

Ruby Group

1 month ago

Hello there,

Thank you so much for your kind words and for taking the time to give us feedback.
It really means a lot to us here at Ruby UK. We hope you enjoy your corner trim.
Please let us know if there is anything else we can help you with.

Many thanks again
Genei
Customer Support

Atsauksmes par produktu

Harry Kelly

Portsmouth

1 month ago

Neapmierinātība ar piegādi

Ko Harry Kelly teica par Ruby Group:

Customer service good, but wood was delivery very wet.

Customer service was very helpful

Pirkuma datums: 04/03/2024

Adam Fiddy

Ruby Group

1 month ago

Hello there,

Thank you so much for your kind words and for taking the time to give us feedback.
It really means a lot to us here at Ruby UK. We are sorry that the wood arrived wet, please be assured that this will not impact the integrity of the wood.
Please let us know if there is anything else we can help you with.

Many thanks again
Genei
Customer Support

Uzticams klients

1 month ago

Neapmierinātība ar piegādi

Good service

I didn’t receive a response to my email but otherwise ok.

Pirkuma datums: 03/03/2024

Adam Fiddy

Ruby Group

1 month ago

Hello there,

Thank you so much for your review. Your feedback means a lot to us. I am so sorry that you did not receive a response to your email. I can see that when you contacted us, we actioned the replacement for you without delay but unfortunately the reply was left in drafts. Please forgive this mistake and do let us know if there is anything else we can do for you!

Many thanks again
Genei

Atsauksmes par produktu

Uzticams klients

1 month ago

Neapmierinātība ar piegādi

Terrible product at a high price

The product I received was sawn timber and we could not use it.
The advert said planned.
Cost money for nothing and is still sitting in our yard.
Avoid this company

Pirkuma datums: 04/03/2024

Atsauksmes par produktu

Peter Cavaciuti

1 month ago

Apmierinātība ar piegādi

Ko Peter Cavaciuti teica par Ruby Group:

Great Service

Great service , responsive and knowledgable

Pirkuma datums: 03/03/2024

Adam Fiddy

Ruby Group

1 month ago

Hello there,

Thank you so much for your kind words and for taking the time to give us feedback.
It really means a lot to us here at Ruby UK. We hope you enjoy your timber.
Please let us know if there is anything else we can help you with.

Many thanks again
Genei
Customer Support

Vai nesaņēmāt uzaicinājumu sniegt atsauksmi?

Par Ruby Group

A family run timber, home and garden online store offering free nationwide delivery on all orders over £50! With our own fleet vans we are able to offer driver tracked and fast 1-5 day delivery.

Read all

01409231763

Burdon Lane, Highampton, Beaworthy, Devon, EX21 5LX, United Kingdom

Skatīt visu multividi (194)

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Ruby Group pārskati

Wellington Tongue & Groove Side gate (1.8m High) - 1200mm / Hinge from the RightNice gate and looks well made.Vairāk pārskatu par šo produktu(23)Skatīt produkta tīmekļa vietni

Loglap Treated Redwood 119mm x 21mm - 3.0mItems were exactly as promised and delivered on time.Vairāk pārskatu par šo produktu(129)Skatīt produkta tīmekļa vietni

6" x 1" Board - British Cedar - PlanedThe boards were what I would expect for the price and expect from British grown Cedar.Vairāk pārskatu par šo produktu(20)Skatīt produkta tīmekļa vietni

Cedar / Larch Slatted Fence Panels (Horizontal) - 2.1m / 1.5m / Larchexcellent quality and delivered quicklyVairāk pārskatu par šo produktu(1)Skatīt produkta tīmekļa vietni

Free 15cm Sample - Corner Trim - Treated Scandinavian RedwoodExcellent. All is good,..Vairāk pārskatu par šo produktu(12)Skatīt produkta tīmekļa vietni

Large Deluxe Decking PlanterLovely well made planter.Vairāk pārskatu par šo produktu(1)Skatīt produkta tīmekļa vietni

6" x 1" Boards - Larch Home-Grown - SawnTerrible product would never buy from this company again. I own a cladding companyVairāk pārskatu par šo produktu(31)Skatīt produkta tīmekļa vietni

Kā tiek vāktas Feefo atsauksmes?

Kurš var atstāt atsauksmi Feefo?

Kā mēs pārbaudām atsauksmes?

Kā mēs rīkojamies ar viltotām atsauksmēm?