Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Rivervale Atsauksmes | Klientu apkalpošanas atsauksmes par {{merchantUrl}} | Feefo

Tiek rādīti visi 376 pārskati

Miss Megan Taylor

Verificēja Feefo

6 years ago

Ko Miss Megan Taylor teica par Rivervale:

Amazing service!

Great service :)

Aftersales Feedback

Rivervale

6 years ago

Thank you for your kind and positive review regarding your Service Mrs Taylor. We're so happy your visit at Rivervale went great. Feel free to share your experience with your friends who are due a service or MOT. We'd love to continue providing great service to awesome customers like you. Thanks again for you feedback. Best wishes Chrissie

Uzticams klients

Verificēja Feefo

6 years ago

Excellent service!

Rivervale are always friendly, honest and quality of their work is top-notch! I purchased my car here a few years ago and have it serviced there too.

Aftersales Feedback

Rivervale

6 years ago

Thank you for your feedback, we really appreciate you taking the time to review your Service and MOT experience with Rivervale. We work hard at maintaining a honest, personable yet professional workshop and we're happy to hear you noticed that. I know, on this visit you we collected and delivered you vehicle, which was Free and part of our service. Maybe next time, you would be interested in taking advantage of our Loan Hire Vehicles, or indulging in our Stabucks Waiting Room. Feel free to share your experience with your friends who are due a service or MOT. We'd love to continue providing great service to lovely customers like you. If there's anything else we can help you with, please don't hesitate to contact us. Best wishes. Chrissie.

Ms Laura Sayers

Verificēja Feefo

6 years ago

Ko Ms Laura Sayers teica par Rivervale:

Kept me informed and completed work in good time.

Aftersales Feedback

Rivervale

6 years ago

Thank you Laura for your feedback, we really appreciate you taking the time to review your MOT experience with Rivervale. We're glad you noticed, that our Service Team, work's hard at providing you and your vehicle a high standard of care and attention. We look forward to seeing you next time. Best wishes. Chrissie.

Uzticams klients

Verificēja Feefo

6 years ago

N/A ......

Aftersales Feedback

Rivervale

6 years ago

Thank you for your feedback, we really appreciate you taking the time to review your Lease Maintained Service experience with Rivervale Our Service Team work hard at providing you and your vehicle a high standard of care and attention. We're glad you could reflect that with your star rating. We look forward to seeing you next time.

Mr Cox

Verificēja Feefo

Shoreham-by-Sea

6 years ago

Ko Mr Cox teica par Rivervale:

Thank you....I hope this not an excuse to put the rate up.

Your staff kept me informed about all that was necessary to pass MOT. Our car was returned on the time specified.

Uzticams klients

Verificēja Feefo

6 years ago

Nothing special, got to watch them with their prices.

Nothing special. Over priced for what they do. No need to charge £6 to fill the screenwash bottle up. Asked for our mobile number to contact us, because we were 20 miles from home and out for the...

Lasīt vairāk

Aftersales Feedback

Rivervale

6 years ago

Mrs Dolan, Thank you for speaking to me today. Hopefully the phone call has clarified our processes and pricing. We look forward to welcoming you back in the future. Kind regards Mark McNeil

Uzticams klients

6 years ago

Nice of Rivervale to get back to me. Refunded the £6 for screen wash, many thanks.

Mrs Victoria Workman

Verificēja Feefo

Worthing

6 years ago

Ko Mrs Victoria Workman teica par Rivervale:

A quality service from an excellent team!

I can’t praise the team at Rivervale Service and MOT enough. The team at Rivervale made me feel so welcome, even offering me a Starbucks coffee on arrival! (And during my stay) I was updated...

Lasīt vairāk

Aftersales Feedback

Rivervale

6 years ago

Thank you for your great feedback Mrs Workman. We really appreciate you taking the time to review your Service and MOT with Rivervale. We work hard at maintaining a personal yet professional high standard of customer care. We're so pleased you noticed the effort we put in from start to finish, in making your experience with us a positive one.. Fell free to share your experience with your friends who are due a Service or MOT. We'd love to continue providing great service, to lovely customers like you. If we can help with anything else, please don't hesitate to contact us. Chrissie

Mrs Liz Wakeling

Verificēja Feefo

Portslade

6 years ago

Ko Mrs Liz Wakeling teica par Rivervale:

Regular annual visit.

The MOT and Service were well organised and carried out .

Aftersales Feedback

Rivervale

6 years ago

Thank you Liz for your feedback, we really appreciate you taking the time to review your experience with Rivervale. We work hard at maintaining an organised and smooth running work shop and we're happy that you noticed that with us. If there is anything else we can help you with, please don't hesitate to contact us. Best wishes. Chrissie.

Mr Gavin Willis

Verificēja Feefo

6 years ago

Ko Mr Gavin Willis teica par Rivervale:

Excellent service and great attention to detail.

In all my interactions with the Rivervale team they have always provided excellent service, have great knowledge and have looked after me well to make me feel like a valued customer. Great work all...

Lasīt vairāk

Aftersales Feedback

Rivervale

6 years ago

Thanks Gavin, we really appreciate your feedback and are delighted you were happy the the service we provided. We look forward to welcoming you back on your next visit to us. Kind regardsRivervale Team

Uzticams klients

Verificēja Feefo

6 years ago

Good polite service.

Booked in easily, reminder phone call and work completed when expected.

Aftersales Feedback

Rivervale

6 years ago

Your feedback is so important to us, thank you for the kind review. We work hard at providing you and our other customers, a smooth and professional experience with Rivervale. If there is anything we can help with in the future, please don't hesitate to contact me. Chrissie

Vai nesaņēmāt uzaicinājumu sniegt atsauksmi?

Feefo Ecolabels

Šie žetoni apliecina, ka Rivervale apgalvojumi par vides aizsardzību ir skaidri un precīzi, tāpēc varat būt droši, ka iepērkaties ilgtspējīgi. Izstrādāts sadarbībā ar Ethy.

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Rivervale pārskati

Kā tiek vāktas Feefo atsauksmes?

Kurš var atstāt atsauksmi Feefo?

Kā mēs pārbaudām atsauksmes?

Kā mēs rīkojamies ar viltotām atsauksmēm?