Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Richmonds Atsauksmes | Klientu apkalpošanas atsauksmes par {{merchantUrl}} | Feefo

Tiek rādīti visi 9,813 pārskati

Mrs Clements

Verificēja Feefo

cambridge

7 years ago

Ko Mrs Clements teica par Richmonds:

Couldn't fault them. Coach was punctual, driver friendly and helpful, show amazing so altogether an excellent day.

Lyndsay

Richmonds

6 years ago

Thank you for your lovely feedback. We will pass on your compliments to the driver and wider team. We are really pleased to hear that you thought the show was amazing and that you had an excellent day.

Atsauksmes par produktu

Pirkuma datums: 20/09/2018

Mrs Childerley

Verificēja Feefo

7 years ago

Ko Mrs Childerley teica par Richmonds:

As firm they are excellent. But the production, not their fault, was disappointing and having to go up three flights of stairs to seats was hard on those with arthritic knees.

Lyndsay

Richmonds

6 years ago

Thank you for your feedback. We are sorry to hear that you found the stairs difficult and production disappointing, we will take on board this feedback when planning future trips.

Pirkuma datums: 20/09/2018

Mr Wittering

Verificēja Feefo

Stevenage, Hertfordshire

7 years ago

Ko Mr Wittering teica par Richmonds:

excellent day out

Very nice coaches. Very nice & pleasant driver. Picked up on time both going & returning. Pity the driver couldn't have stayed a little longer so that we could watch the end of the flying display but...

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Lyndsay

Richmonds

6 years ago

Thank you for your feedback. It is great to hear you had an excellent day out at Clacton Air Show. We will pass on your feedback to the driver and the wider team. We will look into your suggestion for staying a little later for future visits to this event.

Atsauksmes par produktu

Pirkuma datums: 23/08/2018

Mrs Bretherton

Verificēja Feefo

Cambridge

7 years ago

Ko Mrs Bretherton teica par Richmonds:

Well organized. Good seats. If possible arriving in London with not such a long wait before the show. No

Lyndsay

Richmonds

6 years ago

Thank you for your feedback. It is great to hear that you had good seats and felt the trip was well organised. We arrive in good time in London for theatre trips to allow everyone enough time to pop and get a bite to eat before the performance, as otherwise it could be a long time to go without refreshments.

Pirkuma datums: 08/08/2018

Mrs Ward

Verificēja Feefo

St. Ives cambs

7 years ago

Ko Mrs Ward teica par Richmonds:

Brilliant days out

I can't really think of an improvement. I've always found it pretty easy

Lyndsay

Richmonds

6 years ago

Thank you for your feedback. We are glad to hear you find the booking system easy and have brilliant days out!

Atsauksmes par produktu

Pirkuma datums: 08/08/2018

Mrs Neal

Verificēja Feefo

7 years ago

Ko Mrs Neal teica par Richmonds:

Always easy to book on line but helpful and easy to contact by phone. Coach drivers are excellent and very courteous and seats for the theatre are always good

Lyndsay

Richmonds

6 years ago

Thank you for your lovely feedback. It is great to hear that you find our booking process online and by phone easy and that our drivers are always excellent and courteous. We will pass on your compliments to the drivers and wider team.

Atsauksmes par produktu

Pirkuma datums: 14/08/2018

Mr Owen

Verificēja Feefo

7 years ago

Ko Mr Owen teica par Richmonds:

Booking online was simple and, when circumstances caused us to have to change the attendees this was accomplished without hassle as well.

Lyndsay

Richmonds

6 years ago

Thank you for your feedback. We are pleased to hear that the booking process was easy and that your were able to make amendments easily too.

Atsauksmes par produktu

Pirkuma datums: 05/09/2018

Mrs Weyers

Verificēja Feefo

Elsenham

7 years ago

Ko Mrs Weyers teica par Richmonds:

Excellent trip as always. Not five stars as change of pickup because of roadworks which I had to contact them about!

Lyndsay

Richmonds

6 years ago

Thank you for your feedback. As soon as we are aware of any impacts to our routes/pick-ups eg roadworks we review all options available to us and then contact our customers to advise them of any changes. I can only assume that at the point of your call, we had yet to be advised of the roadworks. We apologise that you had to contact us regarding a change of pick-up.

Pirkuma datums: 08/08/2018

Mrs Webb

Verificēja Feefo

Cambridge

7 years ago

Ko Mrs Webb teica par Richmonds:

I have always found the booking service of any trip to be excellent and would always recommend you

Lyndsay

Richmonds

6 years ago

Thank you for your feedback. It is great to hear that you find our booking service to be excellent and that you recommend us. We will pass on your feedback to the team and we look forward to you travelling again with us in the future.

Atsauksmes par produktu

Diane

Richmonds

7 years ago

Dear Wendy

I feel we were let down by the hotel this year, and we have chosen to exclude Bournemouth from our programme in 2019, until another hotel is found which I am satisfied with.

The outbound and return journeys are always kept undefined as traffic on the major routes can be difficult, and it enables us to make changes to keep as close to our planned times as possible.

Diane Richmond

Tours & Excursions Manager

Pirkuma datums: 02/09/2018

Mrs Northrop

Verificēja Feefo

7 years ago

Ko Mrs Northrop teica par Richmonds:

Lovely coach very clean & a very good driver looking forward to next trip

More than happy with it as it is

Lyndsay

Richmonds

6 years ago

Thank you for your lovely feedback. We will share your compliments with the driver and wider team. We look forward to you travelling again with us in the future.

Atsauksmes par produktu

Pirkuma datums: 15/09/2018

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Richmonds pārskati

War Horse, Milton Keynes TheatreVairāk pārskatu par šo produktu(43)Skatīt produkta tīmekļa vietniBecause it was excellent!

Clacton Air ShowVairāk pārskatu par šo produktu(146)Skatīt produkta tīmekļa vietniVery comfortable coach & very professional driver

The King and I, London Palladium -Vairāk pārskatu par šo produktu(43)Skatīt produkta tīmekļa vietniEverything went to plan - drop off close to the theatre with enough time to walk to nearby Cite Brasserie for lunch .

Tina - The Tina Turner Musical EveningVairāk pārskatu par šo produktu(43)Skatīt produkta tīmekļa vietniGreat show. Easy to book online and driver excellent and courteous as always. Richmonds always provide a very good service.

Wisley Gardens & RHS Flower ShowVairāk pārskatu par šo produktu(146)Skatīt produkta tīmekļa vietniI have no problems to report

BournemouthVairāk pārskatu par šo produktu(24)Skatīt produkta tīmekļa vietniEnjoyed all of our trips but would have preferred a longer stay in Poole as it’s such a pretty place to explore. The driver was good but in my view a courier was needed as I feel a driver has enough...Lasīt vairāk

SheringhamVairāk pārskatu par šo produktu(146)Skatīt produkta tīmekļa vietniVery good driver gave us a lovely day out

Kā tiek vāktas Feefo atsauksmes?

Kurš var atstāt atsauksmi Feefo?

Kā mēs pārbaudām atsauksmes?

Kā mēs rīkojamies ar viltotām atsauksmēm?