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Richard James Estate Agents pārskati

Covering Wellingborough, Irthlingborough & Rushden

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Richard James Estate Agents vairs nav aktīvs Feefo klients
Tiek rādīti visi 523 pārskati
Uzticams klients
7 years ago
Pirkuma datums: 20/12/2017
excellent experience
excellent service, we were kept well informed and everything went thru smoothly
TC
Trusted Customer
7 years ago
Pirkuma datums: 20/12/2017
Ko Trusted Customer teica par Richard James Estate Agents:
Never had to chase anything they were totally on the ball making sure I was get the best service they could offer absolutely brilliant customer service
TC
Trusted Customer
Wellingborough
7 years ago
Pirkuma datums: 18/11/2017
Ko Trusted Customer teica par Richard James Estate Agents:
Professional, welcoming, friendly and informative
TC
Trusted Customer
7 years ago
Pirkuma datums: 18/12/2017
Ko Trusted Customer teica par Richard James Estate Agents:
Woo hoo I got it!!!!!
Very good customer service, very understanding dealing with the circumstanceas involved.
Uzticams klients
7 years ago
Pirkuma datums: 18/12/2017
Not as "streamline" as I would have expected
Overall, the service was not as "streamline" as I would have expected from an award winning company. I would often email asking for a phone call back and I rarely recieved a phone call on my first...

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Richard
Richard James Estate Agents
7 years ago
Thank you for your comments, we are sorry that the level of service was below your expectation.

I personally was not involved in your sale but have taken an interest in looking at the file. I can see 171 different file notes which log feedback calls and activity from us to you, the seller and both sets of solicitors. I can also see numerous emails to you with updates, some even some after office hours in order to ensure issues were not held over to the following day.

We do appreciate buying a house is frustrating, especially when is goes on for months (this is unfortunately the system in this country) but I feel your rating of our service is harsh.

We do listen to customers comments and do strive to do the best for everyone. Regards Richard Fowler - Director.
TC
Trusted Customer
Northampton
7 years ago
Pirkuma datums: 18/12/2017
Ko Trusted Customer teica par Richard James Estate Agents:
Always available and dealt with problems promptlly. Returned calls when they promised.
Uzticams klients
7 years ago
Pirkuma datums: 19/12/2017
Excellent service
Would recommend. Always accompany viewings and give feedback. Had a few problems toward the end of the sale, which they sorted and all went smoothly in the end. Would use them again without...

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TC
Trusted Customer
Elvaston, South Derbyshire.
7 years ago
Pirkuma datums: 18/12/2017
Ko Trusted Customer teica par Richard James Estate Agents:
Thank you!
Throughout the whole process of buying and selling, the staff at Richard James gave us great support and advice in a friendly and professional manner. We would like to offer our grateful thanks.
TC
Trusted Customer
7 years ago
Pirkuma datums: 18/12/2017
Ko Trusted Customer teica par Richard James Estate Agents:
Great service.
Updated all the say through transaction, staff were friendly and helpful
TC
Trusted Customer
7 years ago
Pirkuma datums: 19/12/2017
Ko Trusted Customer teica par Richard James Estate Agents:
I would recommend Richard James to anyone selling a house in the wellingbo
They were very prompt with enquiries and handled by dad's house sale very well
Par Richard James Estate Agents
We are privately owned and led by the business founders Richard Fowler and James Rota who opened our first office in Wellingborough in 1991. Our Irthlingborough office, co owned by Mike Taylor opened 1999 and in 2015 long term employee, Richard Taylor became a Director to head the opening of our Rushden office. All the Directors of the business work in the front line valuing properties and giving customers face to face service and advice. The Directors are highly motivated and proud that our independence has enabled us to build a business that has set a high standard in the industry with the use of sophisticated technology whilst still maintaining high levels of customer service and communication. This has resulted in us being multi award winning agents, something we are very honoured to have achieved. We care about every customer and every house sale gives us huge satisfaction, knowing we have helped someone move. We are constantly looking for new innovation to improve the service we provide to ensure we maintain our rating as the top selling agent in the area. Our membership of the Relocation Agent Network, a network of 650 of the best independent estate agents across the country provides access to Cartus Relocation the UK's largest relocation company. We were crowned Relocation Agent Network "Agent of the Year" in both 2016 & 2018, the highest accolade that can be awarded to any member agent.
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27 Sheep Street, Wellingborough, Northamptonshire, NN8 1BS, United Kingdom
Kāpēc uzticēties Feefo atsauksmēm?

Par Richard James Estate Agents
We are privately owned and led by the business founders Richard Fowler and James Rota who opened our first office in Wellingborough in 1991. Our Irthlingborough office, co owned by Mike Taylor opened 1999 and in 2015 long term employee, Richard Taylor became a Director to head the opening of our Rushden office. All the Directors of the business work in the front line valuing properties and giving customers face to face service and advice. The Directors are highly motivated and proud that our independence has enabled us to build a business that has set a high standard in the industry with the use of sophisticated technology whilst still maintaining high levels of customer service and communication. This has resulted in us being multi award winning agents, something we are very honoured to have achieved. We care about every customer and every house sale gives us huge satisfaction, knowing we have helped someone move. We are constantly looking for new innovation to improve the service we provide to ensure we maintain our rating as the top selling agent in the area. Our membership of the Relocation Agent Network, a network of 650 of the best independent estate agents across the country provides access to Cartus Relocation the UK's largest relocation company. We were crowned Relocation Agent Network "Agent of the Year" in both 2016 & 2018, the highest accolade that can be awarded to any member agent.