Richard Haworth Limited pārskati

As per our telephone conversation, I appreciate the feedback. We pride ourselves on our excellent customer service and in this instance slipped from our high standards. I have spoken to the team to ensure this does not happen again. Thanks again and if you have any more feedback please don’t hesitate to get in touch. Regards, David

Thank you for your feedback. After investigating your order I can see there was an error during the picking process which required us to make a replacement before the order could be despatched. You should have received an email confirming this, I apologise if this did not come through. I have spoken to our team to ensure customers receive this. A collegue will be in touch shortly regarding the odour on the product. If you have any other feedback please does not hesitate to get in touch. Regards, David

as per our telephone conversation I appreciate the honest feedback. I can see from our system you have ordered from us many times before yet in this instance the level of service you received was not up to our high standards. A small selection of customers were affected and for this I apologise, we have updated our internal procedures and rectified the situation. If you have any other feedback please don’t hesitate to get in touch. Regards, David