Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Reflective IT Solutions pārskati

https://www.reflectiveit.com

IZCILI

24/7 managed IT security that never sleeps.

Pakalpojums

4.9

240

258

vērtējumi pēdējā gada laikā

Tiek rādīti visi 1,044 pārskati

Uzticams klients

Verificēja Feefo

1 day ago

Uzticams klients

Verificēja Feefo

5 days ago

Troubleshooting was good but response times were disappointing

The service I received fixed my problem. However, I was told that someone would call me back at 9am on the day after my ticket was first raised, but I didn't receive a call. I called again at 9:40...

Lasīt vairāk

Service Delivery Manager

Reflective IT Solutions

4 days ago

Hi, We're sorry that the service did not quite meet your expectations on this occasion. We hope we can improve on your experience next time. Thanks for your feedback.

Thorsten Dueser

Verificēja Feefo

GBR

6 days ago

Ko Thorsten Dueser teica par Reflective IT Solutions:

Fast & precise

Service Delivery Manager

Reflective IT Solutions

4 days ago

Hi Thorsten, We are thrilled to learn our service met your expectations. Thanks for your feedback.

Cladia

Verificēja Feefo

GBR

7 days ago

Ko Cladia teica par Reflective IT Solutions:

Amazing Team!

Always helpful and attentive!!!

Service Delivery Manager

Reflective IT Solutions

4 days ago

Hi Cladia, Thanks for your amazing comments. We appreciate your feedback.

Thorsten Dueser

Verificēja Feefo

GBR

7 days ago

Service Delivery Manager

Reflective IT Solutions

4 days ago

Hi Thorsten, Thanks for taking the time to rate our service.

Uzticams klients

Verificēja Feefo

7 days ago

very efficient

Service Delivery Manager

Reflective IT Solutions

4 days ago

Hi, Thanks for taking the time to rate and comment on your experience. We appreciate your feedback.

Max

Verificēja Feefo

8 days ago

Service Delivery Manager

Reflective IT Solutions

4 days ago

Hi Max, Thanks for taking the time to rate our service.

Kerry

Verificēja Feefo

8 days ago

Ko Kerry teica par Reflective IT Solutions:

Good explanation of what needed to happen

We had a an issue with a potential spam/phishing email and I phoned in about it and was talked through what I needed to do. The team followed up with an email and told me how they had resolved the...

Lasīt vairāk

Service Delivery Manager

Reflective IT Solutions

4 days ago

Hi Kerry, Thanks for your amazing comments. We are thrilled to learn of your positive experience.

Uzticams klients

Verificēja Feefo

8 days ago

Very helpful and super efficient as always!

Service Delivery Manager

Reflective IT Solutions

5 days ago

Hi, Thanks for your great comments. We appreciate your feedback.

Marco

Verificēja Feefo

GBR

9 days ago

Ko Marco teica par Reflective IT Solutions:

Thank you Rakib

Thank you Rakib for solving the issue so promptly!

Service Delivery Manager

Reflective IT Solutions

5 days ago

Hi Rakib, We are happy to learn you had a positive experience. Thanks for your feedback and we'll pass this on to Rakib.

Vai nesaņēmāt uzaicinājumu sniegt atsauksmi?

Feefo Trusted Service Awards

Mūsu neatkarīgie apbalvojumi atzīst labākos zīmolus klientu apkalpošanas jomā. Uzvarētājus nosaka no klientiem saņemtie vērtējumi.

Kas ir Trusted Service Awards

Daļa no Treefo iniciatīvas

Mēs sadarbojamies ar Ecologi, finansējot koku stādīšanas projektus apmaiņā pret atsauksmēm, ko vāc Reflective IT Solutions

Uzziniet vairāk par Treefo

Kāpēc uzticēties Feefo atsauksmēm?

Uzziniet vairāk par Feefo