Hello Elvire,
Thank you for providing your review. This allows us an opportunity to address your concerns.
We can understand the frustration in finding out the price increased. We hope you understand that the pricing of travel can be very fluid. Elvire, our web site is a live site and connected directly to the tour operators, airlines, cruise lines and consolidators. All prices displayed during an online search are based on cached data that can be a few hours old. The last screen before the booking is confirmed is where a third party supplier software accesses live pricing and inventory. Automated tools are used to constantly seek out the latest prices and inventory from tour operators, airlines, cruise lines and consolidators and bring it to a centralized database, which is called a ‘shopping’ database. It’s not live, but it is updated frequently enough to be virtually live.
Please feel confident, we do value your business and assure you of our very best intentions at all times.
