delivered as promised and kept up communications where required so we werent guessing on our order
0
Dalīties
KR
kevin randle
4 years ago
Ko kevin randle teica par RecoverFit:
After sales
Absolutely brilliant . As a football scholar my Normatec Boots are a massive part of recovery.
Had a slight problem with no power to the unit. Contacted recover fit and my unit was up and running...
Lasīt vairāk
0
Dalīties
MB
Marc Brown
4 years ago
Ko Marc Brown teica par RecoverFit:
Communication wasn't great.
It wasn't the best. I had to call them to find out that part of my order would not be delivered, after they had taken the monies. When I asked them when the missing hip attachment for the Normatec...
Lasīt vairāk
Dan Mugford
RecoverFit
4 years ago
Hi Marc, My colleague did send you an email on the 10/9/2021 however it may have gone into your junk folder. The delivery was also on Next Working Day and as you missed the cut off on the Thursday (11:00am due to being a small business) which is stated on our website, this was packaged up and fulfilled on the Friday, arriving with you on the Monday. As for the Hip attachment, we have had unusually large quantities of sales in the Hip attachment and our supplier was unable to give us exact dates on stock arrival. I completely understand your frustration with this and we are also not happy with not being able to offer our customers exact dates. We have offered to refund this part of your order however you have chosen to wait for the hips to arrive in stock. Thank you again for your feedback. As soon as we have Hips arrive in stock, we will ensure we have them to you on the Next Working Day delivery service.
MB
Marc Brown
4 years ago
Thank you for the response and your explanation. My disappointment is that you advertised the hip attachment as if it was in stock and at no point did you say it was out of stock. But not to worry.
Just on the hip attachment, you mentioned it would be about two weeks but I have had no correspondence. How is the delivery looking please?
Dan Mugford
RecoverFit
4 years ago
I understand Marc and again apologise for the disappointment caused. I will check with the team and get back to you via email shortly on when we are expecting the Hips in stock
0
Dalīties
JM
James Mudge
4 years ago
Ko James Mudge teica par RecoverFit:
Great service, great products, super pleased ⭐️
Highly recommend, great to deal with ⭐️
0
Dalīties
LS
Loic Junior Mbe Soh
4 years ago
Ko Loic Junior Mbe Soh teica par RecoverFit:
I really enjoy the quality of the equipments I ordered and also the quality of the service was amazing.
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
