Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

RAC Breakdown Cover Atsauksmes | Klientu apkalpošanas atsauksmes par {{merchantUrl}} | Feefo

Uzticams klients

Verificēja Feefo

5 years ago

Cowboys!

by not automatically renewing expensive policies

Atsauksmes par produktu

Pirkuma datums: 02/09/2016

7

MG

Mr S Gardner

Verificēja Feefo

6 years ago

Ko Mr S Gardner teica par RAC Breakdown Cover:

Ripped off by auto renew

Ripped off by Auto renew alongside me taking out a policy. 1st Year was perfect at about £90. Then without my consent Rac auto-renewed my policy at a £27.50 a month(£330) per year. Along side that I...

Lasīt vairāk

Atsauksmes par produktu

Pirkuma datums: 27/11/2019

6

Uzticams klients

Verificēja Feefo

6 years ago

not used any services yet

no thoughts

Customer Services

RAC Breakdown Cover

6 years ago

Hi,I am sorry to read that you have been left unhappy with the service provided and I can appreciate the frustration this must have caused you. If you would like us to look into this matter, please fill out our complaints form via the link below and our team will assign a case handler to investigate this accordingly.https://www.rac.co.uk/complaintsThank you, Gary

Pirkuma datums: 22/01/2020

2

MP

Mr M Pegram

Verificēja Feefo

6 years ago

Ko Mr M Pegram teica par RAC Breakdown Cover:

Easy to complete

Customer Services

RAC Breakdown Cover

6 years ago

Hi Mr Pegram,We are pleased to hear that you received a great service by our teams. For us to feed this back to the correct advisor or team, please email your feedback, reg and membership number, as well as full name to care@rac.co.uk. Thank you,Gary

Pirkuma datums: 21/01/2020

0

MS

Mr S Smith

Verificēja Feefo

6 years ago

Ko Mr S Smith teica par RAC Breakdown Cover:

The cover needed

Great value for the money and that I can always rely upon the service

Customer Services

RAC Breakdown Cover

6 years ago

Hi Mr Smith,We are pleased to hear that you received a great service by our teams. For us to feed this back to the correct advisor or team, please email your feedback, reg and membership number, as well as full name to care@rac.co.uk. Thank you,Gary

Atsauksmes par produktu

Pirkuma datums: 27/01/2020

1

Uzticams klients

Verificēja Feefo

6 years ago

Keep up the good work

They went well I had a few problems when I was a member before and they are still good and are will stay with you.

Customer Services

RAC Breakdown Cover

6 years ago

Hi,We are pleased to hear that you received a great service by our teams. For us to feed this back to the correct advisor or team, please email your feedback, reg and membership number, as well as full name to care@rac.co.uk. Thank you,Gary

Atsauksmes par produktu

Pirkuma datums: 07/01/2020

0

Uzticams klients

Verificēja Feefo

6 years ago

You’ve lost a customer.

Unhelpful. Not flexible. Will not be renewing my cover. You’ve lost a customer.

Customer Services

RAC Breakdown Cover

6 years ago

Hi,I am sorry to read that you have been left unhappy with the service provided and I can appreciate the frustration this must have caused you. If you would like us to look into this matter, please fill out our complaints form via the link below and our team will assign a case handler to investigate this accordingly.https://www.rac.co.uk/complaintsThank you, Gary

Atsauksmes par produktu

Pirkuma datums: 11/01/2020

3

MW

Mrs N Welsh

Verificēja Feefo

6 years ago

Ko Mrs N Welsh teica par RAC Breakdown Cover:

Great service from advisor, help retain a customer and reduce my cost

Customer Services

RAC Breakdown Cover

6 years ago

Hi Mrs Welsh,We are pleased to hear that you received a great service by our teams. For us to feed this back to the correct advisor or team, please email your feedback, reg and membership number, as well as full name to care@rac.co.uk. Thank you,Gary

Atsauksmes par produktu

Pirkuma datums: 24/01/2020

0

MT

Mr S Teggart

Verificēja Feefo

6 years ago

Ko Mr S Teggart teica par RAC Breakdown Cover:

Great service and no problems

Great service so easy to deal with

Customer Services

RAC Breakdown Cover

6 years ago

Hi Mr Teggart,We are pleased to hear that you received a great service by our teams. For us to feed this back to the correct advisor or team, please email your feedback, reg and membership number, as well as full name to care@rac.co.uk. Thank you,Gary

Pirkuma datums: 03/01/2020

0

ML

Mr J Newton-Lewis

Verificēja Feefo

6 years ago

Ko Mr J Newton-Lewis teica par RAC Breakdown Cover:

All hunky dory so far!

Customer Services

RAC Breakdown Cover

6 years ago

Hi Mr Newton-Lewis,We are pleased to hear that you received a great service by our teams. For us to feed this back to the correct advisor or team, please email your feedback, reg and membership number, as well as full name to care@rac.co.uk. Thank you,Gary

Pirkuma datums: 07/01/2020

0

RAC Breakdown Cover pārskati

RAC Breakdown CoverVairāk pārskatu par šo produktu(9,301)Skatīt produkta tīmekļa vietniNever had to use them, they've been skimming my account for the past 4 years taking more and more money without my knowledge

RAC Breakdown CoverVairāk pārskatu par šo produktu(9,301)Skatīt produkta tīmekļa vietniGreat value for cover required

RAC Breakdown CoverVairāk pārskatu par šo produktu(9,301)Skatīt produkta tīmekļa vietniI now you are good as I am a old member, and I know you are good in you work that is why I have joined again.

RAC Breakdown CoverVairāk pārskatu par šo produktu(9,301)Skatīt produkta tīmekļa vietniYou’ve lost a customer...

RAC Breakdown CoverVairāk pārskatu par šo produktu(9,301)Skatīt produkta tīmekļa vietniGreat service happy customer

Kā tiek vāktas Feefo atsauksmes?

Kurš var atstāt atsauksmi Feefo?

Kā mēs pārbaudām atsauksmes?

Kā mēs rīkojamies ar viltotām atsauksmēm?