Quoteline Direct pārskati

Hi Philip, Thanks for your recent observation. We apologise for the standard of service you have received and would like to investigate exactly what has happened here. This matter has since been escalated to a senior member of staff who has attempted to contact you on numerous occasions without success. We hope that your query has been responded to, however, in the rarity that it hasn't, please let me know and I can arrange for further contact. Kind regards, Lucy

Hi Derek, Thanks for your recent observation. We are delighted to hear that you were happy with the quote provided, however, we regret not having replied to you sooner. We are usually known for our outstanding customer service but clearly, on this occasion, we have fallen short. A senior member of staff has since contacted you to confirm all of the information has now been updated to your satisfaction and you are pleased to have received a callback. Kind regards, Lucy