Had an issue ordering online called customer service & the service rep was super friendly & helpful. Delivery was spot on & overall it was a brilliant experience
Pirkuma datums: 15/09/2017
0
Dalīties
Uzticams klients
9 years ago
I found the website easy to get the correct information and once ordered there was prompt delivery. I an pleased with my purchase.
Great service we have used Pure Ventilation 3 or 4 times now and will continue to use them when jobs require items from them.
Pirkuma datums: 21/09/2017
0
Dalīties
TC
Trusted Customer
9 years ago
Ko Trusted Customer teica par Pure Ventilation:
Nice people to deal with, good products fast delivery.
Pirkuma datums: 08/09/2017
0
Dalīties
TC
Trusted Customer
Perth
9 years ago
Ko Trusted Customer teica par Pure Ventilation:
Frustrating service, i was strung along with an order that was in stock on order, then waited and found it to be on back order.
I'm an electrical contractor too.
The saving grace was quick dispatch.
Customer Service
Pure Ventilation
9 years ago
Hi Luke, thank you for taking the time to post your feedback. We're really sorry about the stock issue experienced in your original order. As we have a vast range, occasionally a product is subject to delays. On the chance this does occur we aim to update our customers regularly so they can make an informed decision on whether they would like to wait, choose an alternative or opt for a refund. We sincerely apologise for the inconvenience caused and are glad we had the opportunity to quickly dispatch an alternative to you.
I dont think i recieved my extra ducting.
Can you help.
Customer Service
Pure Ventilation
9 years ago
Hi Ian, Thank you for taking the time to submit a review. I have passed this onto our team to look into for you and they will be in touch with you as soon as possible.
I ordered two exhaust fans that were sent out super quick which was great in itself. But upon inspection one was damaged so I emailed them with a photo. I had a response within hours to confirm a new...
Lasīt vairāk
Pirkuma datums: 04/09/2017
0
Dalīties
Uzticams klients
9 years ago
I received the goods within 24 hours of purchase, order was correct and in good condition.
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.