Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Protectivity Atsauksmes | Klientu apkalpošanas atsauksmes par {{merchantUrl}} | Feefo

Tiek rādīti visi 3,947 pārskati

Uzticams klients

11 years ago

I thought the service was good, I would've said excellent but, I tried to purchase cover…

I thought the service was good, I would've said excellent but, I tried to purchase cover by using my smartphone and after filling out the online form I kept on being told that there was an error in...

Lasīt vairāk

Protectivity

11 years ago

Thank you for your review. We are sorry to hear that you had issues trying to purchase the policy on your smartphone, we will take a look into it. Your comments will be passed onto the team.

Pirkuma datums: 31/05/2015

Uzticams klients

11 years ago

I had a query so I telephoned and spoke to a helpful man who promptly gave…

I had a query so I telephoned and spoke to a helpful man who promptly gave me the answer I needed. I then applied on-line and received a confirmation email and my insurance documents very quickly.

Protectivity

11 years ago

Thank you for your review. We are glad we could help.

Pirkuma datums: 27/05/2015

Uzticams klients

11 years ago

Very easy to do, documents were emailed immediately

Protectivity

11 years ago

Thank you for your review. We are glad you found it easy to use and that your documents were emailed out to you immediately.

Pirkuma datums: 27/05/2015

Uzticams klients

11 years ago

Very easy site to use and fast

Protectivity

11 years ago

Thanks you for your comments. We're please to hear that you found our website easy to use, and fast.

Pirkuma datums: 25/05/2015

Uzticams klients

11 years ago

It was a Friday before the Bank Holiday weekend. Their website says they are open…

It was a Friday before the Bank Holiday weekend. Their website says they are open 9 - 5.30 Monday to Friday. I had a booking for my dog boarding business for the weekend. I couldn't get the website...

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Protectivity

11 years ago

We were pleased to be able to help! Although we can't always guarantee being here outside the published hours, if someone is working late which quite often is the case, we are happy to take calls and do our best to assist.

Pirkuma datums: 21/05/2015

Uzticams klients

11 years ago

Very good communication. Easy transactiom

Protectivity

11 years ago

Thank you for your kind comments!

Pirkuma datums: 20/05/2015

Uzticams klients

11 years ago

Excellent service

Protectivity

11 years ago

Great! Thank you for your review

Pirkuma datums: 18/05/2015

Uzticams klients

11 years ago

I first tried to renew on line but was told there was no account in my…

I first tried to renew on line but was told there was no account in my name! The phone call was dealt with promptly, courteously and with no problems.

Protectivity

11 years ago

Thank you for your review. We are glad we could help with your renewal.

Pirkuma datums: 17/05/2015

Uzticams klients

11 years ago