Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Protectivity Atsauksmes | Klientu apkalpošanas atsauksmes par {{merchantUrl}} | Feefo

Tiek rādīti visi 3,949 pārskati

Uzticams klients

11 years ago

Very efficient

Protectivity

11 years ago

Thank you for your comment. We are pleased that felt our service was efficient.

Pirkuma datums: 05/07/2015

Uzticams klients

11 years ago

good srvice on the phone, very helpful but haven't received my documents!

Protectivity

11 years ago

We're really to sorry to hear that you didn't receive your documents. We email documents automatically as soon as the payment is processed. It could be that we took down your email address incorrectly or the documents may have gone into your junk mail folder. We have just resent them to you by email, and will also put a copy in the post to you today. We appreciate that this is after the event for you, but at least you will then have a copy of what you were covered for.

Pirkuma datums: 02/07/2015

Uzticams klients

11 years ago

very responsive

Protectivity

11 years ago

Great!

Pirkuma datums: 28/06/2015

Uzticams klients

11 years ago

Everytime i sent an email to ask questions, Protectivity always answer promptly and patiently -…

Everytime i sent an email to ask questions, Protectivity always answer promptly and patiently - when I finally decided to go ahead with my insurance,it took me 5 minutes on the phone. Everything very...

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Protectivity

11 years ago

Brilliant. We are glad you are pleased with the service and that we could answer your questions promptly and patiently.

Pirkuma datums: 28/06/2015

Uzticams klients

11 years ago

No need to constantly email me concerning my renewal, 1 email was enough I did…

No need to constantly email me concerning my renewal, 1 email was enough I did reply back acknowledged I would renew on said date yet the day before I received 2 text messages reminding again!! There...

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Protectivity

11 years ago

Thank you for your review. We will pass your comments on to the team.

Pirkuma datums: 28/06/2015

Uzticams klients

11 years ago

I chose your company because it was the most reasonably priced the other companies didn't come…

I chose your company because it was the most reasonably priced the other companies didn't come any where near it. It was also flexible with the cover.

Protectivity

11 years ago

Excellent! We are glad you found us reasonably priced in comparison with other companies and you have the cover you require.

Pirkuma datums: 21/06/2015

Uzticams klients

11 years ago

Excellent customer service, and great product. I recommend to all my PT friends .

Protectivity

11 years ago

Great! We're glad you found the service excellent and are pleased with the product. Thank you in advance for any recommendations you make.

Pirkuma datums: 23/06/2015

Uzticams klients

11 years ago

smooth simple transaction

Protectivity

11 years ago

Great! We're pleased you found the transaction simple.

Pirkuma datums: 22/06/2015

Uzticams klients

11 years ago

I got the insurance...end of.

Protectivity

11 years ago

Thank you for your comments.

Pirkuma datums: 22/06/2015

Uzticams klients

11 years ago

I can't comment on the level of service you would get if you are ever unfortunate…

I can't comment on the level of service you would get if you are ever unfortunate enough to have to make a claim - this is the time when insurance companies show their true colours, I think. But I do...

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Protectivity

11 years ago

Thank you for your comments. We're pleased that you think the coverage is comprehensive and can be tailored to your specific needs, as well as being reasonably priced. If you ever need to make a claim we hope you will be equally satisfied.

Pirkuma datums: 22/06/2015