Sensible reminder policy and follow up. Subsequent purchase process very efficient and trouble free. Well done.
Steph
Protectivity
10 years ago
Thanks for your feedback, We are happy you were pleased with the sensible reminder policy and follow up and that Protectivity provided a very efficient and trouble free purchase process.
I received plenty of warning that my insurance was running out and was happy with the quote so was saved the effort of shopping around, pity more companies could be so straight forward, well done...
Lasīt vairāk
Steph
Protectivity
10 years ago
Excellent! We are very happy to hear that you received plenty of warning for your renewal and were happy with the renewal quote you were given and that it was straight forward process for you.Thank you for your comments.
Excellent professional and personal service.. so nice not to be dealt with by a call centre and speak to someone who knows the products they are selling
Steph
Protectivity
10 years ago
Thank you for your feedback. We are happy to hear that Protectivity provided you with an excellent professional and personal service when purchasing your microchipping indemnity insurance. Also that you were dealt with by someone who knows the products well.
For some reason I couldn't get the renewal to be accepted on line by pressing submit. After several on line attempts I telephoned instead which was answered quickly and dealt with efficiently.
Steph
Protectivity
10 years ago
Great! We are happy that we were able to answer your queries quickly and efficiently. I will pass this on to the relevant departments. Thank you for your comments.
After 6 weeks, I still haven't received my certificates from Protectivity.
Steph
Protectivity
10 years ago
We are sorry to hear that you have not received your documents. As with all Protectivity Insurance customers, we send policy documents out via email to the requested address immediately after a purchase. As we have only just become aware of this problem, we were unable to act promptly to resolve the issue by resending your documents. We have tried ringing a couple of times over the past two days with no response so if you would like to give us a call back we are more than happy to help resolve this issue for you. We apologies once again for any inconvenience that you may have suffered in the meantime.
I received a quote online and the called through to discuss the finer details. I was given all the right information by a very polite agent.
Steph
Protectivity
10 years ago
Fantastic, we are very pleased to hear after receiving your quote on line that Protectivity provided you with all the information your required by our polite agents. Thank you for the feedback.
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.