ProDog Raw pārskati

Hi Debbie, Thank you so much for your support. Delighted your dog is getting on so well with our mixed bundle of raw meals. We're available at support@prodograw.com if and when you need our support. Best wishes Team ProDog

Hi K, Thank you for sending in your review. Our customer service team will be in touch soon to understand your concerns. To date, we have not seen missed correspondence from you via phone with a voicemail, or email requesting assistance. If you’d like to get in touch in the future with any concerns, please email us at support@prodograw.com — this will ensure your query is answered promptly. We appreciate the opportunity to resolve this with you. Best wishes Team ProDog

Hi K, Thank you for being in conversation with our customer support so they could assist you with how to apply your coupon code. We hope this has met your satisfaction and that we have improved your star rating. Best wishes Team ProDog

Thank you for taking the time to share your feedback and for being a loyal customer over the years — we’re delighted to hear that your dog enjoys the food and thrives on raw. We’re genuinely sorry to hear about your recent delivery experience in late December. You have been in contact with us, and we arranged to send out a replacement order, which you requested to be nearer the end of January. We understand how frustrating it is when frozen orders don’t arrive within the expected time frame. This certainly isn’t the level of service we want for our customers, and we’re disappointed that the change in our courier service in 2025 has impacted your experience. We are actively reviewing courier performance and working on improvements to ensure deliveries are reliable and arrive within the required window. Thank you again for your feedback Best wishes Team ProDog

Thank you so much for sharing this. We’re really pleased to hear that our product has helped your 4-year-old spaniel with stiff joints. It’s wonderful to know they’re feeling more comfortable and benefiting from the support. We really appreciate you taking the time to leave a review. Best wishes Team ProDog

Thank you for sharing your experience! We’re so glad to hear that the sensitive stomach bundle has been a good fit and that your dogs are enjoying the addition of rabbit without any issues. It’s great to know that changing your subscription was straightforward and that our customer service team assisted you quickly and easily. We really appreciate your feedback and continued support. Best wishes Team ProDog

Hello Ryan, Thank you so much for your continued support and lovely feedback. We’re thrilled to hear you’ve been using ProDog Raw for years, and we really appreciate the recommendation. We’ll be sure to pass on your kind words to Alison—she’ll be delighted to hear how helpful she was. Thanks again for being such a loyal customer. Best wishes Team ProDog

Thank you so much for your detailed review and for continuing to choose us — we’re delighted to hear your German Shepherd is loving the goat and venison. You’re absolutely right that our complete recipes contain 10% bone, which suits most dogs, but some can find this a little firm. For those dogs, reducing bone intake can really help. We do offer bone-free options that can be added to meals or used as an alternative for dogs that don’t process higher bone content as easily. Mixing with vegetables, oils, or bone-free meals is a great way to tailor the diet to your dog’s individual needs, and it’s lovely to hear you’ve found a balance that works well. Thanks again for your thoughtful feedback and support — we really appreciate it. Please get in touch with us at support@prodograw.com. We have a nutritionist who will be more than happy to chat with you if you'd like further advise. Best wishes Team ProDog