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Channel Islands Direct Atsauksmes | Klientu apkalpošanas atsauksmes par https://www.feefo.com/reviews/premier-holidays-ltd-ta-channel-islands-direct | Feefo

Tiek rādīti visi 1,945 pārskati

Stuart Wilson

Verificēja Feefo

2 years ago

Ko Stuart Wilson teica par Channel Islands Direct:

Would recommend Channel Islands Direct

Merrilyn Dracass

Verificēja Feefo

Totton

2 years ago

Ko Merrilyn Dracass teica par Channel Islands Direct:

Very well organised travel arrangements. Moore's Hotel well placed for walking around St Peter Port and its environs, but slightly disappointed in our room (216) which became very hot despite...

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Colin Martin

Verificēja Feefo

2 years ago

Ko Colin Martin teica par Channel Islands Direct:

Lovely trip to Guernsey

A very well organised trip. Everything was good, flight transfer and the Richmond hotel was excellent. The hotel was spotless and we were up graded to a superior room.

David Hodgkinson

Verificēja Feefo

2 years ago

Ko David Hodgkinson teica par Channel Islands Direct:

Very helpful when phoned with a couple of queries. Everything went smoothly both before and during the break. Good value for money and would recommend/use them again if the need arises.

Alan Irwin

Verificēja Feefo

2 years ago

Ko Alan Irwin teica par Channel Islands Direct:

Efficient prior to arrival then serious issues

Transport to the Radisson was arranged but when we went to the Tantivy desk to get this nobody knew anything about it and only after a lot of checking were we able to get this with no welcome pack...

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Claire

Channel Islands Direct

2 years ago

Thank you for your feedback. We apologise for the inconvenience caused with regards to your transfers and assure you that we have addressed this low level of service with the relevant people and the appropriate action has been implemented to ensure a similar situation does not arise again in the future. We understand it is never pleasant when flights do not operate as scheduled and on this occasion due to the weather conditions the airline took the decision to cancel the flight. Regarding the hotel and the unused nights we discussed this with you over the phone and explained what you would need to do about this. Thank you again for taking the time to contact us.

Uzticams klients

Verificēja Feefo

3 years ago

Very pleased with every thing,except we had NO meet and greet at the airport,and the transfer coach driver did not have us on his list,so refused too take us to the Hotel,another company offered to...

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Keith Swift

Verificēja Feefo

West Yorkshire

3 years ago

Ko Keith Swift teica par Channel Islands Direct:

Professional.

Professional and friendly making booking our holiday super easy. Knowledgeable when answering any queries.

Derek

Verificēja Feefo

cheshire

3 years ago

Ko Derek teica par Channel Islands Direct:

good, efficient.

ACG

Verificēja Feefo

Brighton

3 years ago

Ko ACG teica par Channel Islands Direct:

Well informed and we were provided with useful information for our destination.

Uzticams klients

Verificēja Feefo

3 years ago

Their Agents were knowledgeable, polite, accommodating and answered the phones quite promptly. Just a bit disappointed that we were not able to get a return flight at the time we had requested, even...

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