Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Channel Islands Direct Atsauksmes | Klientu apkalpošanas atsauksmes par https://www.feefo.com/reviews/premier-holidays-ltd-ta-channel-islands-direct | Feefo

Tiek rādīti visi 1,947 pārskati

Uzticams klients

Verificēja Feefo

2 years ago

A Lovely Holiday

The booking process was straightforward. We had to make some changes at an early stage, but they were handled sympathetically. We were sent regular reminders about payment and our forthcoming...

Lasīt vairāk

Uzticams klients

Verificēja Feefo

2 years ago

Excellent service and hotel

Excellent customer service. Hotel was very good - an excellent choice for us.

Rita Slater

Verificēja Feefo

Shropshire

2 years ago

Ko Rita Slater teica par Channel Islands Direct:

Excellent

Very pleasant to speak to, everything was well organised, ,lovely holiday would definitely recommend.

David Trimble

Verificēja Feefo

Handforth cheshire

2 years ago

Ko David Trimble teica par Channel Islands Direct:

Amazing

No problems amazing hotel great food

Uzticams klients

Verificēja Feefo

2 years ago

Excellent service from start to finish

From our initial enquiry to landing back home the holiday was excellent. All information was easy and accurate which helped the holiday run smoothly

Graham Dilly

Verificēja Feefo

Lancing Sussex

2 years ago

Ko Graham Dilly teica par Channel Islands Direct:

Great . lovely place to go and thank you C I D For all my trips and in the

What can I say brilliant service been travelling for the last 12 years with C D I by plane and ferry to Jersey from Poole . And stayed at the Merton hotel it’s spotless and great food, always...

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Kathleen Bradley

Verificēja Feefo

2 years ago

Ko Kathleen Bradley teica par Channel Islands Direct:

Excellent service very helpful staff. Promptly dealt with booking on the phone as I was having issues on line.

Roy Tyler

Verificēja Feefo

Birchington

2 years ago

Ko Roy Tyler teica par Channel Islands Direct:

Very good service

Good service with no problems

Uzticams klients

Verificēja Feefo

2 years ago

Short break to Guernsey

We rang on a freefone number and was able to book the hotel we wanted. The original flight offered was later than we wanted so the agent looked for a more suitable flight for us which only meant...

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Malcolm Garner

Verificēja Feefo

somerset

2 years ago

Ko Malcolm Garner teica par Channel Islands Direct:

Could do better

they could learn to look after their customers by keeping them up to date with changes in ferry times instead of just hoping the ferry would do it Also learn to reply to complaints without trying to...

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Claire

Channel Islands Direct

2 years ago

We are sorry that your outbound sailing departed later than scheduled and you were not advised. You raised this with us whilst you were in resort and we responded back to you, however you feel we were not taking responsibility for the lack of information provided. As we explained we passed your contact details onto the service provider so if any such changes occur they should advise you. Please accept our sincere apologies that on this occasion it did not happen and we have addressed this with them. I do hope despite this issue you enjoyed your time in Jersey and thank you for taking the time to bring this matter to our attention.