Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Pour & Sip pārskati

https://pourandsip.com/

We're here to demystify the wonderful spirit that is whisky, because we truly believe that there is a whisky for everyone!

Pakalpojums

vērtējumi pēdējā gada laikā

Tiek rādīti visi 733 pārskati

Maurice Appleby

Bodmin

4 years ago

Ko Maurice Appleby teica par Pour & Sip:

Could do better

Some interesting whisky others not so

Uzticams klients

4 years ago

Great subscription service

Pour and sip are great at customer care as well whenever I have written in they have sorted me out very quickly.

Uzticams klients

4 years ago

Really poor. Bought a bottle from the member store. It arrived with no box. Emailed customer service and they aren’t interested.

Emma Golds

Pour & Sip

4 years ago

Hi there, I am terribly sorry that you are disappointed with your purchase. Unfortunately, we are not always sent presentation packaging from our suppliers, therefore we picture the products on our website exactly how they will be sent. If you would like to return this product, please email us at - cs@pourandsip.com Many thanks, Pour & Sip

Simon Smith

4 years ago

Ko Simon Smith teica par Pour & Sip:

Excellent service

Ordered at 2030 delivered 1100 the next day! Now that’s what I call service

Nadia Kondratiev

4 years ago

Ko Nadia Kondratiev teica par Pour & Sip:

Good whisky in good time

Wonderful whisky, chosen after the tasting, arrived very promptly, all good!

Lucinda Roberts

4 years ago

Ko Lucinda Roberts teica par Pour & Sip:

Very disappointing customer service

I purchased a gift certificate as a birthday present to be emailed in 26 April. As it didn’t arrive I phoned the telephone number on the website. No one answered so I left a message on the voicemail....

Lasīt vairāk

Emma Golds

Pour & Sip

4 years ago

Hi Lucinda, Thank you very much for getting in touch and taking the time to leave your review. Please accept my apologies for the negative experience that you have had with us. Unfortunately, we are quite limited by the voucher provider that we use and our gift vouchers are set up to automatically send to the recipient at around the same time of day that the original order was placed - in this case it was around 4:30pm. These can sometimes end up in spam folders, however I will look into why this was not automatically sent. Unfortunately we are an incredibly small team and we did have staff shortages that week, so this certainly impacted the level of customer service that we normally provide. I would hate for your experience with us to be a negative one, so please drop us a line at - cs@pourandsip.com - when convenient and we can go from there. Many thanks, Pour & Sip

Uzticams klients

4 years ago

Great service

Great and quick service

Uzticams klients

4 years ago

Very good service

Fast dispatch. Tasting set packaged nicely with interesting tasting notes.

John McLennan-Parish

4 years ago

Ko John McLennan-Parish teica par Pour & Sip:

Exceptional

Exceptional customer service as usual, very well packaged and delivered on time. The Glenfarclas 105 is a cracking whisky, and a great price as well.

Alan Phillips

4 years ago

Ko Alan Phillips teica par Pour & Sip:

It does what is says on the tin ( or bottle )

Each month the whiskey's arrive on time and in good condition. Every now and again there is a small free treat.

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