Plan Insurance Brokers pārskati

Thank you for your feedback and we are sorry you feel the service provided was not as you expected. On this particular occasion the insurer made a very slight spelling mistake on your documents, due to this we had to contact them and request that they make an amendment and forward the correct documents on to us. I apologise that you weren’t updated about this. I would just like to assure you that you were insured in the period whilst you were waiting for your documentation to be issued and any claim made in this period would have still been valid, but we understand that these documents would be required to evidence your cover. If you have any further problems please do not hesitate to contact me. Kind Regards Jon Doherty Sales Team Leader Plan Insurance Brokers

Thank you for your feedback and we are sorry you feel the service provided was not as you expected. On this particular occasion the insurer made a very slight spelling mistake on your documents, due to this we had to contact them and request that they make an amendment and forward the correct documents on to us. I apologise that you weren’t updated about this. I would just like to assure you that you were insured in the period whilst you were waiting for your documentation to be issued and any claim made in this period would have still been valid, but we understand that these documents would be required to evidence your cover. If you have any further problems please do not hesitate to contact me. Kind Regards Jon Doherty Sales Team Leader

We're very appreciative of your positive feedback. Please accept our sincere apologies. We've contacted Feefo to request they amend their system's settings to prevent emails being sent at such an anti-social hour. Thanks once again for your continued custom. Kind regards, Customer Services Team Plan Insurance Brokers Jon Doherty Sales Team Leader