I was given a price to renew witch i was happy with. Then on the day of renewing i was told it was more. Additional payment for legal cover and protected no claims. I was not told before renewing...
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James
Plan Insurance Brokers
2 years ago
We understand that you are frustrated. Insurance prices have risen across the market. As a broker we do our best to provide value. Having reviewed your case and listened to all calls we feel your comments are harsh. To assist our agent went out of his way to refer your case and secured an additional discount.
Our renewal invite letter dated 28/08/2024 does clearly display that legal cover is an additional product available for £27.00. During your call you refer to excess protection which is an additional £57.00. This fact is also outlined on your invite letter. You opted for both legal cover and excess protection last year. You did not previously opt for protected NCD and insurers do require additional premium for this cover.
Our clients and our reputation mean a great deal to us. We do hope that having clarified the circumstances that you will reconsider your opinion of our service and transparency.
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Verificēja Feefo
2 years ago
Great servy
Very efficient and friendly service
0
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MJ
Mr Jacobs
Verificēja Feefo
Milton Keynes
2 years ago
Ko Mr Jacobs teica par Plan Insurance Brokers:
Hassle free
Always a hassle free experience, and professional, excellent value for money. highly recommend plan insurance brokers.
0
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MD
Mr Davis
Verificēja Feefo
2 years ago
Ko Mr Davis teica par Plan Insurance Brokers:
Quick reply and covered all my needs
0
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Uzticams klients
Verificēja Feefo
2 years ago
plan insurance
it was a good phone service, however, somewhat slow at getting the renewal quote out to me.
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MP
Mr Poole
Verificēja Feefo
Felpham west sussex
2 years ago
Ko Mr Poole teica par Plan Insurance Brokers:
Ive used plan for over 10years and always happy with the service
Excellent service , very polite and wasy to talk to
0
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Verificēja Feefo
2 years ago
Believe me something special
Excellent service I didn't have seen somewhere else
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MM
Mr Mapungwana
Verificēja Feefo
West Yorkshire
2 years ago
Ko Mr Mapungwana teica par Plan Insurance Brokers:
Used them over 10 years they're the best I can recommend them in my sleep
Plan Insurance provides excellent service, expert advice and negotiates low prices on behalf of their clients. To benefit their clients Plan Insurance seeks to modernise and streamline every step in the insurance sales process.
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Plan Insurance provides excellent service, expert advice and negotiates low prices on behalf of their clients. To benefit their clients Plan Insurance seeks to modernise and streamline every step in the insurance sales process.