Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Petcover Australia pārskati

https://www.petcovergroup.com/au/

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Pet insurance for dogs, cats, horses and exotic pets.

Pakalpojums

4.3

Produkts

4.4

127

vērtējumi pēdējā gada laikā

Tiek rādīti visi 2,266 pārskati

Adam

Verificēja Feefo

10 years ago

Ko Adam teica par Petcover Australia:

Pathetic and lacking any customer understanding

The Petplan experience to date has been woeful. We have had our first claim rejected on the grounds of wording in a PDS that is different to the PDS received when our 4 week coverage plan commenced....

Lasīt vairāk

Petplan Australia

Petcover Australia

10 years ago

Hi Adam. We understand that this matter is now being reviewed externally by the ombudsman. However, we certainly appreciate the honest feedback and have passed it directly to the relevant department.

Pirkuma datums: 01/02/2016

Luke

Verificēja Feefo

Caversham, Western Australia

10 years ago

Ko Luke teica par Petcover Australia:

Large claim processed within 2 weeks with no issues and 100% reimbursement

Pirkuma datums: 05/01/2016

Uzticams klients

Verificēja Feefo

10 years ago

There was no service to review - it was all totally automated over the Internet!!

Pirkuma datums: 14/01/2016

Kerrie

Verificēja Feefo

Whittlesea

10 years ago

Ko Kerrie teica par Petcover Australia:

Very happy customer

The customer service is wonderful and the girls are amazing to work with, couldn't ask for more!

Pirkuma datums: 06/01/2016

Anne-Marie

Verificēja Feefo

Bassendean

10 years ago

Ko Anne-Marie teica par Petcover Australia:

Just joined

Very easy to join up Hope I never have to use it but if I do hopes its as easy to make a claim

Pirkuma datums: 15/02/2016

KATRINA

Verificēja Feefo

Adelaide

10 years ago

Ko KATRINA teica par Petcover Australia:

I found that the information informative and easy to understand, plenty of options to suit what you require for you pet. Yes I would recommend the company to other people I would buy from them again

Pirkuma datums: 31/01/2016

Uzticams klients

Verificēja Feefo

10 years ago

Petplan review

It is too early to say really. Other than it is reassuring to have such a plan in place.

Pirkuma datums: 12/01/2016

Jane

Verificēja Feefo

Queensland

10 years ago

Ko Jane teica par Petcover Australia:

"Annual" policy minus three weeks is not acceptable

At this stage my only grievance is the 3 week period at the beginning of the policy when claims cannot be made. I understand its necessity but I feel that 3 weeks should be added to the end of the...

Lasīt vairāk

Pirkuma datums: 07/02/2016

Rowena

Verificēja Feefo

forrestfield

10 years ago

Ko Rowena teica par Petcover Australia:

payment notification

I like that you email and notify me when you are taking payment.

Pirkuma datums: 11/02/2016

Hilary

Verificēja Feefo

koo Wee Rup

10 years ago

Ko Hilary teica par Petcover Australia:

taking out a policy

when first ringing to take a policy the young lady on the phone was very helpful and didn't try too sell me anything I didn't want we .are going to send in a claim, also they were very helpful where...

Lasīt vairāk

Pirkuma datums: 15/02/2016